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Patient Care Coordinator, Per Diem

4 months ago


Saint Helena, United States Adventist Health Full time


Job DescriptionServing communities in Kern, Los Angeles and Ventura counties in Southern California Region, the goal of Adventist Health Physician's Network is to create a network of providers who understand the health care and social needs of the community.

Key services include primary care, urgent care, women's and children's, cardiology, surgical specialties and more.

Additionally, the Southern California physician organization includes an Independent Physician Association (IPA) that manages 23,000 lives in the Glendale and Los Angeles markets and a Clinically Integrated Network (CIN) of providers in Simi Valley.


Job Summary:
Facilitates patient admissions are appropriate. Ensures the needs of patients and staff are met. Acts as liaison between staff and patients regarding scheduled visits. Performs a variety of admitting/receptionist/ clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations.

Job Requirements:

Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience:

Preferred Essential Functions:
Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to complete the visit. Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination. Completes and forwards all required information, charts, records, documents and/or films as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Performs filing activities for department. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms.

Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones.

Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Digitizes films from prior studies. Receives payment from attorneys for copying films or creating CDs. Coordinates the storage of films in the assigned storage area. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Performs other job-related duties as assigned.

Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients.

Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter.

Medical and religious exemptions may apply.

About UsAdventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities.

Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission:
living God's love by inspiring health, wholeness and hope.