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Operations Coordinator

3 months ago

Lockport, New York, United States NESCO Inc Full time

Duties:
Assist Customer Engineer with all rescheduled PM's by updating the RSCH customer notes.
Maintains a master schedule of all CE s daily service activity/events on the Managers Board.
Dispatch scheduled events, warranty, start-up, load banking, special testing, battery replacements, and scheduled maintenanc
Ensure quality oriented and timely PM completions, start-ups, and service calls
Coordinate preventative maintenance service for all customers within the District including services provided by Service Partners (SP)
Monitor and manage scheduling of all Customer Engineer's (CE's) and SP service events within the district geographic service area, including assisting scheduling of preventative maintenance, emergency service (in coordination with the CRC), warranty, and start-up
Power District Operations Coordinators also assist scheduling of load banking (requirements, ordering, pickup & delivery) and test equipment.
Manage the site activation/cancellation activity on Service Partner Web (SPW) for new and pending contracts.
Provide physical tags to SP to attach to new equipment.
Review and modify PM schedule dates before releasing tickets to field.
Monitor and track preventative maintenance to ensure on time completion and contract compliance.
Maintain and communicate start-up scheduling.
Prepare and maintain weekend work calendar/duty tech schedule.
Provide PM/FCN due reports to CE to assist in scheduling PM s and FCN s.
Other Duties as assigned

Skills:
Excellent communication skills, both written and verbal
Excellent customer service skills
Detail-oriented
Proficient in MS Office
Ability to work and multi-task in a fast paced environment
Ability to use general office equipment
Ability to use a personal computer and job-related software

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.