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Content Manager, B2B Marketing

3 months ago


Remote, Oregon, United States Block Full time

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at
Job Description
We're looking for a powerful pitch creator and storyteller who can bring to life the power of our retail payments and marketing solutions in order to acquire and retain our merchant partners.
This role will be responsible for creating, evolving and maintaining the Mid Market and SMB sales pitch system by regularly enhancing it with compelling data and relevant messaging.
You'll partner closely with various marketing, analytics, and sales stakeholders to translate our capabilities into merchant-focused messaging and enable our reps to articulate this messaging with impact.
Responsibilities:

  • Lead regular narrative enhancements of our Mid Market and SMB foundational, advanced and other sales marketing materials (best practices, QBR templates, case studies, email outreach drafts, one-sheets) with messaging that communicates new product launches, merchant success stories, and up-to-date business metrics.
  • Exercise an editorial and analytical mindset to develop messaging that deeply resonates with retail decision-makers backed by the data that proves it.
  • Use your operational and deck-building prowess to ensure that new content complements our modular content library, building on our existing materials in a way that is easily deployed by sales reps.
  • Support enterprise sales when applicable primarily by creating ux/ui mockups for lighthouse deals.
  • Maintain core sales materials on a quarterly basis to ensure metrics and claims are up to date based on earning results, market changes and competitive intel.
  • Own the virtual room during enablement sessions by bringing to life our pitch narrative for merchant-facing teams in a way that engages and inspires.
  • Be a cross-functional connector to proactively gather product, data, and campaign information and masterfully package it into merchant-focused messaging.


Qualifications

  • Minimum 5 years of experience supporting sales or account management teams with pitch materials in a fintech, SAAS, or Mar- or Ad-tech business.
  • Must have impeccable attention to detail and a sharp eye for content design, including the creation of slides and ux/ui design
  • Experience servicing any of the Top 100 retail businesses in North America is a plus
  • Adobe Creative Cloud and Figma experience preferred


Qualifications

  • Minimum 5 years of experience supporting sales or account management teams with pitch materials in a fintech, SAAS, or Mar- or Ad-tech business.
  • Must have impeccable attention to detail and a sharp eye for content design, including the creation of slides and ux/ui design
  • Experience servicing any of the Top 100 retail businesses in North America is a plus
  • Adobe Creative Cloud and Figma experience preferred