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Front Desk Receptionist

3 months ago

Brooklyn, New York, United States ONE°15 Brooklyn Marina Full time

Primary responsibilities include, but are not limited to:

  • Responsible for greeting customers, taking reservations, and answering general inquiries while helping with back office administrative tasks.
  • Register and assign boats to dock slips, confirm reservations & memberships
  • Appropriately respond to guest needs, requests, and complaints and communicate information to management
  • Accurately collect and record payments
  • Accurately maintain customer records
  • Communicate pertinent customer information to designated departments
  • Help to preform various admin functions
  • Maintaining a professional and respectful work environment
  • NOTE: This job description is not intended to be all inclusive.
Employees may perform other related duties as needed to meet the ongoing needs of the restaurant and our guests._

Experience,Knowledge,
Skillsand Abilities**:

  • Ability to multitask and strong organizational skills
  • Able to effectively community via phone and in person
  • Strong technology skills with Microsoft Office and other online systems
  • Excellent verbal and written communication
  • Ability to problem solve in a fastpaced environment
  • Excellent hospitality skills
  • Flexibility and willingness to learn about the marina and other waterfront businesses

Compensation:
Competitive salary commensurate with experience. We are a small and dynamic team that is committed to growing our team as we grow our business.

Equal Opportunity Employer:
We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


Physical Demands of the Job:
This position will requires sitting for long periods of time, working at a computer, handling paper, etc. This position may also demand working around food allergens and working around and utilizing cleaning agents.

  • Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. _

Job Types:
Full-time, Part-time

Pay:
$ $22.00 per hour

Schedule:

  • Weekends as needed

Application Question(s):

  • Are you vaccinated again COVID19?
  • Are you available to work weekends or holidays?
  • Do you have any exposure to boating, marinas or other waterfront activities?

Education:

  • Associate (preferred)

Experience:

  • Customer service: 2 years (preferred)

Work Location:
In person