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Talent Delivery Manager

3 months ago

Fort Worth, Texas, United States GM Financial Full time

Overview:

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

Responsibilities:

About the role

This role is responsible for managing the day-to-day operations and delivery of enterprise-wide HR programs and solutions. The position leads a team responsible for delivering solutions across various HR functional areas such as talent development, leadership development, career development, talent management, employee experience, and onboarding. The role will partner closely with the HR COE on strategy, design and development of HR solutions. In addition, this role will lead enterprise-wide delivery efforts including the development of key metrics and execution of tracking and reporting mechanisms.

In this role you will:

  • Ensure seamless delivery of talent solutions and programs including talent development, leadership development, career development, talent management, employee experience and onboarding initiatives
  • Deliver talent solutions to leaders and individual contributors for professional growth and optimization of organizational performance (ie new employee experience, career development touchpoints)
  • Partner effectively with HR and business leaders to support ongoing strategic initiatives in a facilitation, delivery and program management capacity
  • Support strategic HR initiatives by acting as a resource on talent development projects to drive employee engagement, reduce employee turnover and maximize employee and organizational performance
  • Collaborate with business leaders, HR Business Partners and HR COE Strategy Team to provide ongoing learning consultation to inform decisions regarding future HR strategic initiatives
  • Recommend methods of improvement and ensure actions are implemented for service delivery upgrade
  • Develop a deep understanding of inflight HR projects to ensure effectiveness of enterprise-wide service delivery
  • Take accountability for service delivery performance and KPIs, meeting/exceeding customer expectations and driving future demand
  • Provide timely and accurate reports to leadership regarding performance of service delivery initiatives
  • Act as a leadership coach and/or mentor to provide guidance to GM Financial leaders
  • Consult with management on leadership matters and support needs analysis to enhance leadership effectiveness and performance
  • Manage training budget
Qualifications:

What makes you a dream candidate?

  • You have advanced knowledge of Program and/or Project Management and proficiency with change management
  • You have advanced knowledge and background in training, leadership development and adult learning theories
  • You possess knowledge in all disciplines of organization development (e.g. talent and leadership development, succession planning, etc.)
  • You have knowledge of effective management processes, corporate planning, personnel administration and budgeting
  • You can demonstrate proven success in working on and delivering multiple initiatives
  • You are proficient Microsoft Office Suite
  • You have experience in talent development and organizational design initiatives
  • You understand GM Financial's core business functions
  • You can accommodate different learning styles and account for learner modality preferences in design, adapt to changes in the work environment and manage multiples resources, timelines, milestones and objectives
  • You are able to take initiative to establish priorities and meet deadlines while working closely with all levels of the organization
  • You possess excellent decision making and problem-solving skills, and excellent interpersonal, written and verbal communication skills
  • You have project management skills and proven success in working on and delivering multiple initiatives
  • You have strong analytical and conceptual thinking skills with the ability to analyze data

Experience

  • Bachelors Degree in Human Resources, Industrial/Organizational Psychology, Organizational Development/Design, Organizational Behavior, Instructional Systems or Training Design & Development required
  • 5+ years professional work experience in Human Resources, with a preferred emphasis in talent development and/or talent management required
  • 2+years leadership experience in Human Resources, with a preferred emphasis in talent development and/or talent management preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

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