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Help Desk Technician
3 months ago
The ASC supports key education programs for the state's Departments of Education and Post-secondary Education, as well as a 24x7 Help Desk, Network Operations Center, and technical support for Alabama's K-12 schools, higher education and public libraries.
ASC also hosts supercomputers to support Alabama research universities working on significant scientific and engineering problems.2nd Shift - hours are from 4:00pm-12:00am.
Position Summary
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
Required Experience
General Dynamics IT is seeking qualified candidates with the following skills to join our team:
High School or GED
0-2 years of professional experience
Knowledge or support experience with Windows 7/10, Active Directory and Microsoft Office Suite
Experience using ticketing system
Strong customer service
The position will be based at the Alabama Supercomputer Center in Huntsville, Alabama. General Dynamics IT is under contract to provide support to the Alabama Supercomputer Authority.
Work Requirements
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Years of Experience
0 + years of related experience
* may vary based on technical training, certification(s),
or
degree
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Certification
Travel Required
None
Salary and Benefit Information
The likely hourly rate for this position is between $ $21.85. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.About Our Work
We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
