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Client Partner
3 months ago
At Spotlight, it's our mission to craft and sustain a successful analyst relations (AR) program for our clients-and it's the role of the Client Partner to drive that success.
You will be responsible for the relationship with your client, facilitate the communication strategy between clients and analysts, and are responsible for AR program outcome.
Included in the role (akin to an Account Manager) are the management, tracking, reporting, and measurement of success for our clients.
The ultimate goal of your day to day job is to elevate Spotlight's existing relationship with its clients by becoming a trusted AR resource and guiding the client through Spotlight's process toward identified goals.
For each client you are assigned, it is important to handle your client's cadence with each of their targeted industry analysts.
Work with tight deadlines and/or have rapid responses to urgent opportunities.
Handle day-to-day client communication and status meetings, engaging with the client's executive-level leadership via succinct verbal and written communication.
Proactively manage interaction scheduling, prep meetings, and follow-ups.
Own overall program management, engage in collaborative planning, and deliver seamless execution of engagement plan.
Take a highly organized, strategic approach to the client's business, while expressing a hands-on attitude.
You should have a strong interest in digital and could come from a variety of backgrounds, including consulting, marketing, journalism, advertising, or public relations, among others.
Desired Skills & Experience:3-5 years of relevant work experience in business management, consulting, marketing, or related field
An upbeat, fun, and engaging attitude
Excellent communication and interpersonal skills, both written and verbal
Strong project management and organizational skills
Experience running multiple clients with whom you have deep program knowledge and long-standing relationships
Ability to coordinate different deadlines
Ability to build relationships and trust
Analytical mindset with the ability to track and interpret data
Proactive and results-oriented approach
Occasional travel throughout the year
Anticipated start date is August 5th, 2024.
We are a fun, smart, growing firm based in the Crossroads, and a seven-time recipient of KC Business Journal's Best Place to Work award.
Spotlight is an equal-opportunity employer.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
