Current jobs related to Customer Success Manager - Arcadia, California - First Resonance
-
Customer Service Representative
2 weeks ago
Arcadia, California, United States Dustin Tsu - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial...
-
Customer Care Specialist
4 weeks ago
Arcadia, California, United States Medix Staffing Solutions, Inc. Full timePosition: Member Service RepresentativeType: ContractCompensation: $17.00 per hourJob Overview:The Member Service Representative serves as the primary liaison, engaging with members, potential members, healthcare providers, brokers, and vendors. A successful candidate will demonstrate politeness, courtesy, and the ability to resolve issues swiftly and...
-
Customer Care Representative
3 weeks ago
Arcadia, California, United States Medix Staffing Solutions, Inc. Full timePosition: Member Service RepresentativeType: ContractCompensation: $17.00 per hourJob Overview:The Member Service Representative serves as the primary contact for members, potential members, providers, brokers, and vendors. A successful candidate will demonstrate politeness, courtesy, and the ability to resolve issues efficiently while ensuring a positive...
-
Busser (Part-Time) - Set the Table for Success
2 weeks ago
Arcadia, California, United States Bon Appetit Full timeBusser Job SummaryWe are seeking a skilled Busser to join our team at Bon Appétit Management Company. As a Busser, you will play a vital role in ensuring our guests have an exceptional dining experience.Key Responsibilities:Clear and reset tables promptly and efficientlyStock and maintain service stations with necessary equipment and suppliesAssist servers...
-
Sales Account Manager
2 weeks ago
Arcadia, California, United States Supplyed Com Inc Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales Account Manager to join our team at Supplyed Com Inc. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base.Key ResponsibilitiesIdentify and pursue new sales opportunities through proactive lead generation and outreach...
-
Customer Service Representative
2 weeks ago
Arcadia, California, United States The Sherwin-Williams Company Full timeJob SummaryThe Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Service Representative
2 weeks ago
Arcadia, California, United States Medix Staffing Solutions, Inc. Full time**Job Summary**Medix Staffing Solutions, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Member Service Representative, you will be the primary point of contact for members, providers, and vendors, providing exceptional service and support.**Key Responsibilities**Manage inbound and outbound calls,...
-
Retail Sales Manager
3 weeks ago
Arcadia, California, United States Levi Strauss Full timeJob DescriptionWe are seeking a highly motivated and experienced Retail Sales Manager to join our team at Levi Strauss. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance.Key Responsibilities:Lead Sales and Operations: Direct and lead superior...
-
Digital Marketing Project Manager
2 weeks ago
Arcadia, California, United States Blue Horizon Solutions Full timeAbout the RoleWe are seeking a highly skilled Digital Marketing Project Manager to join our team at Blue Horizon Solutions. As a key member of our customer success team, you will be responsible for managing CRM campaigns and projects from start to finish.Key ResponsibilitiesConsult with clients to understand their business needs and develop tailored CRM...
-
Customer Service Representative
2 weeks ago
Arcadia, California, United States 99 Ranch Market Full timeAbout 99 Ranch MarketWe are a leading Asian supermarket chain in the United States, with a strong commitment to providing the best products and services to our communities. Our mission is to shape the Asian supermarket culture within the grocery industry, and we are passionate about delivering exceptional customer experiences.Job SummaryWe are seeking a...
-
Retail Operations Assistant Manager
4 weeks ago
Arcadia, California, United States PANDORA AS Full timePosition: Assistant Store ManagerCountry/Region:USAs a leading global jewellery brand, we empower individuals to express their unique stories through our exquisite products. At Pandora, we believe in the power of original ideas that create meaningful impacts, allowing us to dream ambitiously, act decisively, and deliver with passion.Team Overview:The...
-
Restaurant Operations Manager
3 weeks ago
Arcadia, California, United States Taco Bell Full timeAbout the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for leading a team of restaurant staff and ensuring the smooth operation of our restaurant.Key ResponsibilitiesShift Management: Run organized shifts and execute all...
-
Client Relationship Manager
3 weeks ago
Arcadia, California, United States CH Jewelers TimeVallee Full timeJob DescriptionThis is a full-time on-site role for a Client Advisor at CH Jewelers/ TimeVallée in Arcadia, CA. The Client Advisor will be responsible for client relations, ensuring customer satisfaction, effective communication, customer service, sales assistance, and maintaining interpersonal communications with clients.Key Responsibilities:Act as a...
-
Customer Service Representative
2 weeks ago
Arcadia, California, United States Gold's Gym Full timeAbout Gold's GymWe're a dynamic and growing fitness community that's passionate about helping people achieve their health and wellness goals. As a Customer Service Representative, you'll play a key role in delivering an exceptional member experience that sets us apart from the rest.Key ResponsibilitiesPartner with Sales and Fitness Managers to provide a...
-
Customer Service Sales Representative
4 weeks ago
Arcadia, California, United States Uniqlo Co., Ltd. Full timeUNIQLO Position Overview: Part-Time OpportunitiesThe Sales Representative serves as the primary customer service expert within the retail environment. They play a crucial role in surpassing customer expectations by actively listening to their needs, identifying suitable products, delivering comprehensive product insights, and finalizing sales...
-
Asset Protection Manager
2 weeks ago
Arcadia, California, United States Walmart Full timeJob DescriptionJob Summary: We are seeking a highly skilled and experienced Asset Protection Manager to join our team at Walmart. The successful candidate will be responsible for leading the development and implementation of asset protection strategies to prevent and mitigate losses.Key Responsibilities:Develop and implement asset protection strategies to...
-
Customer Service Sales Representative
3 weeks ago
Arcadia, California, United States Uniqlo Co., Ltd. Full timeUNIQLO Santa Anita Position Overview: Part-Time Opportunities The Sales Representative serves as the primary customer service expert within the store. Their role is to surpass customer expectations by attentively understanding their needs, recommending suitable products, delivering comprehensive product insights, and finalizing the sale. Key...
-
Sales Associate
2 weeks ago
Arcadia, California, United States Uniqlo Full timeJob Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at the UNIQLO Santa Anita Mall location in Arcadia, CA.Job Summary:The Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to their needs, finding products that meet their...
-
General Manager Assistant
3 weeks ago
Arcadia, California, United States Arbor Lodging Management Full timeJob SummaryArbor Lodging Management is seeking a highly skilled and experienced Hotel Operations Director to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring smooth and efficient operations, and driving revenue growth.Key ResponsibilitiesOperations Management:...
-
Sales Growth Strategist for Wealth Management
3 weeks ago
Arcadia, California, United States Addepar Full timeAbout the RoleWe are seeking an experienced sales professional to join our Sales Team at Addepar. As an Account Executive, you will play a critical role in growing our presence in the finance industry by developing strategic sales plans, managing lead qualification, and generating new relationships within named accounts.Key ResponsibilitiesDevelop and...
Customer Success Manager
3 months ago
First Resonance is a cutting-edge technology company that specializes in providing innovative software solutions for the manufacturing industry, particularly focusing on advanced manufacturing processes such as robotics, automation, and aerospace.
Position Overview:
First Resonance is seeking a dynamic and customer-oriented individual to join our team as a Customer Success Manager.
The Customer Success Manager will play a pivotal role in ensuring the successful adoption and utilization of our software solutions by our clients.
This role involves building strong relationships with customers, understanding their needs and challenges, and guiding them towards maximizing the value they derive from our products.
Responsibilities:
Customer Onboarding:
Project manage the onboarding process for new clients, ensuring a smooth transition and successful implementation of our software solutions into their manufacturing workflows.
Relationship Management:
Develop and maintain strong relationships with key stakeholders at client organizations, serving as their primary point of contact for all post-sales activities.
Product Adoption:
Proactively engage with clients to drive product adoption and usage, providing guidance and best practices to ensure they are maximizing the value of our solutions.
Customer Advocacy:
Advocate for the needs and requirements of customers internally within First Resonance, ensuring their feedback is heard and incorporated into product development and improvement efforts.
Renewals and Expansion:
Work closely with the sales team to identify opportunities for contract renewals and expansion within existing accounts, driving revenue growth through upselling and cross-selling.
Issue Resolution:
Act as a liaison between customers and internal technical support teams to facilitate the timely resolution of any issues or concerns raised by clients.
Training and Education:
Conduct training sessions and workshops for clients to enhance their understanding of our products and capabilities, empowering them to leverage our solutions effectively.
Requirements:
Bachelor's degree in Business Administration, Marketing, Engineering, or related field.
Proven experience in a customer-facing role, such as customer success, account management, or sales.
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
Solid understanding of manufacturing processes and familiarity with industry trends and challenges.
Experience working with software-as-a-service (SaaS) products is highly desirable.
Excellent problem-solving abilities and a proactive, solution-oriented mindset.
Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
Willingness to travel occasionally to visit client sites as needed.
Benefits & Perks
Health Insurance; medical, vision, dental, & life insurance.
Paid Parental Leave.
Employee Stock Option Plan.
Team outings, group lunches, open office, happy hours.
Paid holidays, sick days.
Flexible Friday and PTO.
401K.
First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includes electric airplanes, autonomous vehicles, robotics, and more.
We are a group of software, hardware, and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation.
We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely, collaborate with their teams more easily, and use the power of data to predict problems and provide insights that result in better hardware quality and delivery.
#J-18808-Ljbffr