Customer Service Sales Representative

2 weeks ago


Arcadia, California, United States Uniqlo Co., Ltd. Full time

UNIQLO Position Overview:
Part-Time Opportunities
The Sales Representative serves as the primary customer service expert within the retail environment.

They play a crucial role in surpassing customer expectations by actively listening to their needs, identifying suitable products, delivering comprehensive product insights, and finalizing sales transactions.


Key Responsibilities:
Achieve and surpass sales targets.

Uphold brand and operational standards, including visual presentation and cleanliness. Address customer needs and exceed expectations by implementing the UNIQLO service standards, adhering to the UNIQLO Fundamental Principles, and utilizing the 6 standard phrases.

Possess knowledge of fitting room protocols and assist as necessary.
Serve as a cashier when required, adhering to established cashier procedures.
Manage inventory and ensure all merchandise is displayed on the sales floor in a complete size range.
Collaborate with management to identify and resolve store-related issues.
Provide customers with product and brand knowledge.
Comply with all company policies and procedures and inform management of any violations.
Assist with special projects as directed by management.

Benefits:
Paid Time Off
Health Benefits
30% employee discount.
Eligibility for promotions every 3 months.
Opportunities for continuous learning and development.
Comprehensive health, vision, and dental insurance plans (for full-time employees only).

Compensation:

Starting salary:
$17.50 per hour*The offered salary or salary range is based on various factors, including overall experience, relevant experience, education level, certifications, applicable skills and expertise, and job location.

As an Equal Opportunity Employer, UNIQLO does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.


Role Requirements:
High School Diploma or GED.
Effective communication skills and ability to follow instructions.
Flexibility to work a schedule that meets business needs, including evenings and weekends.

Capability to stand for extended periods, read computer screens, and lift or move objects weighing at least 25 lbs.

Ability to navigate the sales floor and stockroom, including:
repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Part-Time Availability Requirements:
Available to work a minimum of 12 hours per week.
Must be able to open or close the store twice a week and have flexible availability on weekends.
Must be available to work during holidays.

Work Location:
Company committed to equal pay initiatives and will not inquire about candidates' current or past salaries.

As an Equal Opportunity Employer, UNIQLO does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.



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