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Service Appointment Coordinator
3 months ago
If you'd like to join us, please take a look at our open positions on the Careers page and apply todayWhat We OfferMedical, vision, and dental insurance401k planVacation time and sick leaveFamily-owned and peratedPartners in our communityResponsibilitiesSchedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Actively listen to customers, answering their questions, and directing them appropriately as they request.Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
Advise maintenance recommendations.
Confirm scheduled and missed appointments.
QualificationsStrong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)Strong customer service backgroundExcellent verbal and written communication skillsPunctual, reliable and eager to improveClean driving record and valid drivers licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
