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Office Services Coordinator
2 months ago
ADMINISTRATIVE COORDINATOR FOR A SERVICE-ORIENTED BUSINESS
POSITION SUMMARY:
The role involves overseeing the operational aspects of the office while ensuring that service delivery, scheduling, billing, and customer needs are met with a high standard of customer service. Responsibilities include managing customer accounts, handling incoming communications, and performing various administrative tasks as required.
Benefits:
- Health Insurance
- PTO & Sick Leave
- 401(K) Plan
KEY RESPONSIBILITIES:
- Respond to phone calls and emails promptly
- Welcome and engage with clients and potential customers
- Maintain professional and friendly communication with all visitors and callers
- Oversee email correspondence, billing processes, and filing systems
- Manage inventory of office supplies
- Ensure customer satisfaction and loyalty
- Provide assistance and training to team members as needed
- Foster a collaborative team environment that enhances customer service delivery
- Adhere to company policies and procedures; identify areas for improvement
- Perform additional duties as required
QUALIFICATIONS:
- High school diploma or equivalent
- Strong communication skills
- Ability to pass background checks
- Successful completion of drug screening
- Prior experience in an administrative role is preferred
- Excellent interpersonal skills
- Positive and engaging demeanor
- Professional appearance and conduct
- Ability to manage a flexible schedule