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Office Services Coordinator

2 months ago


Abilene, Texas, United States Angelo Water Service Full time
Job Overview

ADMINISTRATIVE COORDINATOR FOR A SERVICE-ORIENTED BUSINESS

POSITION SUMMARY:

The role involves overseeing the operational aspects of the office while ensuring that service delivery, scheduling, billing, and customer needs are met with a high standard of customer service. Responsibilities include managing customer accounts, handling incoming communications, and performing various administrative tasks as required.

Benefits:

  • Health Insurance
  • PTO & Sick Leave
  • 401(K) Plan

KEY RESPONSIBILITIES:

  • Respond to phone calls and emails promptly
  • Welcome and engage with clients and potential customers
  • Maintain professional and friendly communication with all visitors and callers
  • Oversee email correspondence, billing processes, and filing systems
  • Manage inventory of office supplies
  • Ensure customer satisfaction and loyalty
  • Provide assistance and training to team members as needed
  • Foster a collaborative team environment that enhances customer service delivery
  • Adhere to company policies and procedures; identify areas for improvement
  • Perform additional duties as required

QUALIFICATIONS:

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to pass background checks
  • Successful completion of drug screening
  • Prior experience in an administrative role is preferred
  • Excellent interpersonal skills
  • Positive and engaging demeanor
  • Professional appearance and conduct
  • Ability to manage a flexible schedule