Current jobs related to Customer Experience Specialist - Nashville, Tennessee - Calculated Hire

  • Customer Experience Representative

    1 week ago

    Nashville, Tennessee, United States Mister Car Wash Full time

    {"Job Title": "Guest Services Specialist", "Job Description": "**Deliver Exceptional Customer Experiences**Mister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. We're seeking a skilled Guest Services Specialist to join our team.**Key Responsibilities:**• Work collaboratively with our team to provide...

  • Customer Experience Representative

    2 weeks ago

    Nashville, Tennessee, United States Optoro Full time

    About the RoleOptoro is a leading technology company revolutionizing the retail industry by eliminating waste from returns. We're seeking a highly skilled Customer Care Specialist to join our team and play a critical role in delivering exceptional customer experiences.Job PurposeThe Customer Care Specialist will be the voice of BULQ and our client...

  • Customer Experience Specialist

    3 weeks ago

    Nashville, Tennessee, United States Ella's by Christian Petroni Full time

    We are seeking a highly skilled and customer-focused individual to join our team at Ella's by Christian Petroni as a Server. As the face of our restaurant, you will be responsible for delivering exceptional service to our customers, ensuring a memorable dining experience that exceeds their expectations.Key ResponsibilitiesTable Preparation: Ensure that all...

  • Customer Experience Representative

    7 hours ago

    Nashville, Tennessee, United States Cottonwood Residential Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Cottonwood Residential. As a key member of our community team, you will play a vital role in ensuring our residents feel at home and that our prospective residents have an exceptional experience.Key ResponsibilitiesProvide...

  • Customer Experience Specialist

    2 weeks ago

    Nashville, Tennessee, United States Restore Hyper Wellness Full time

    About the RoleRestore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to join our team. As the first point of contact for our clients, you will be responsible for providing exceptional customer service and ensuring a positive experience for every guest who walks through our door.Key ResponsibilitiesMaintain a professional and...

  • Customer Experience Representative

    2 weeks ago

    Nashville, Tennessee, United States Cottonwood Residential Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Cottonwood Residential. As a key member of our community team, you will play a vital role in ensuring that our residents feel at home and that our community remains a desirable place to live.Key ResponsibilitiesProvide...

  • Customer Experience Specialist

    3 weeks ago

    Nashville, Tennessee, United States Keller Group, LLC Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Keller Group, LLC. As a Sales and Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Provide excellent customer service to all clients,...

  • Customer Experience Specialist

    1 week ago

    Nashville, Tennessee, United States Qonto Full time

    {"title": "Customer Care - Delight Team", "description": "Transform Customer ExperiencesAt Qonto, we believe that great service comes from great thinkers. That's why we strive to provide the right environment that allows you to excel in your work. Check out The Qonto Way to learn about our working ethos.We've achieved great things since launching Qonto in...

  • Customer Experience Representative

    2 weeks ago

    Nashville, Tennessee, United States Optoro Full time

    About OptoroOptoro is a fast-growing technology company that is revolutionizing the retail industry. Every year, more than 15% of retail goods are returned or simply never sell, resulting in unnecessary waste and significant costs for retailers.Our mission is to make retail more sustainable by eliminating all waste from returns. Our technology platform...

  • Parking Experience Specialist

    1 week ago

    Nashville, Tennessee, United States Metropolis Corp Full time

    Mobility Specialist OpportunityMetropolis Corp is revolutionizing the parking experience with cutting-edge technology. As a Mobility Specialist, you will be the face of our company in our parking lots, providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and welcome guests to the parking lots and...

  • Multilingual Customer Experience Representative

    3 weeks ago

    Nashville, Tennessee, United States FusionSite Full time

    About the RoleFusionSite is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our products and services.Key ResponsibilitiesCustomer Interaction: Respond to...

  • Keyholder - Customer Experience Specialist

    3 weeks ago

    Nashville, Tennessee, United States The Normal Brand Full time

    Job DescriptionThe Normal Brand is a rapidly expanding apparel company that sells clothing and accessories online and in over 500 stores across the US. Our 2nd retail brick-and-mortar store in a prominent location is open, and we're seeking highly motivated, personable, and goal-oriented Keyholders. The store is an experience where a clean, enjoyable, and...

  • Customer Support Specialist

    3 weeks ago

    Nashville, Tennessee, United States Bartech Full time

    **Location:** Nashville, TN **Position:** Customer Support Specialist at Bartech Group **Experience:** Not Specified **Compensation (Range):** $19 - $21 per hour If you are an experienced Customer Support Specialist looking for a position with a leading company, Bartech can assist you. We are a prominent staffing firm, and our clients include some of the...

  • Customer Experience Specialist

    3 weeks ago

    Nashville, Tennessee, United States North Italia Full time

    Job SummaryWe are seeking a warm and welcoming individual to join our team as a Server at North Italia. As a Server, you will be the face of our restaurant, providing exceptional service to our guests and ensuring a memorable dining experience.ResponsibilitiesProvide attentive and personalized service to guests, ensuring their needs are met and...

  • Customer Experience Specialist

    3 weeks ago

    Nashville, Tennessee, United States Highgate Hotels Full time

    About the Role:We are seeking a warm and knowledgeable Denim Host/Hostess to join our team at The Joseph, a Luxury Collection Hotel in Nashville. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience from the moment they arrive.Responsibilities:Welcome guests into...

  • Customer Support Specialist

    3 weeks ago

    Nashville, Tennessee, United States Zeal Co Full time

    At Zeal Co, we are dedicated to creating a meaningful influence that reaches beyond our workplace. To achieve this, we begin by ensuring our mission aligns with the clients we choose to partner with. By prioritizing community needs and impactful initiatives, we have established a strong reputation in the Nashville region.As we continue to grow rapidly, we...

  • Customer Support Specialist

    4 weeks ago

    Nashville, Tennessee, United States Zeal Co Full time

    At Zeal Co, we are dedicated to creating a meaningful impact that reaches beyond our immediate environment. Our approach begins with ensuring our mission aligns with the clients we choose to partner with. By concentrating on community needs and fostering impactful initiatives, we have established a strong reputation in the Nashville region.Due to our...

  • Customer Engagement Specialist

    4 weeks ago

    Nashville, Tennessee, United States Zeal Co Full time

    At Zeal Co, we are dedicated to creating a meaningful impact that resonates beyond our organizational boundaries. Our approach begins with aligning our objectives with the clients we choose to collaborate with. By prioritizing community needs and fostering impactful initiatives, we have established a strong reputation in the Nashville region.Due to our...

  • Sales Associate

    2 weeks ago

    Nashville, Tennessee, United States Little Words Project Full time

    Job OverviewAbout the RoleWe are seeking a dynamic Sales Associate to join our team at Little Words Project in Nashville. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and promoting our brand story. Your passion for customer service, teamwork, and creativity will shine through in your interactions with...

  • Sales Associate

    3 days ago

    Nashville, Tennessee, United States Alshaya Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Alshaya Group in Eastern Province. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide customers with a complete service and an...

Customer Experience Specialist

3 months ago

Nashville, Tennessee, United States Calculated Hire Full time
The Ideal Candidate

As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US.

The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve issues and is both empathetic and understanding of doing what is right for the customer.

To be successful in this role, you must have the ability to effectively multi-task and manage your work as well as learn new software and applications.

How You Will Make an Impact
Provide timely support via phone and e-mail from customers, retail stores and other departments concerning orders, shipments and returns
Meet individual and team customer focused goals
Provide timely feedback regarding system needs, process improvements, website issues or customer concerns
Act as an ambassador for the brand, and adhere to an appropriate and effective set of core values
Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure
Assist with special projects within our Retail Operations and E-Commerce Departments

Experience and Skills You Need to Have
years of customer service/call center experience; 1 year of retail experience preferred
school diploma or equivalent, some college preferred.
Proficient in Microsoft Office; especially Word and Excel
Ability to quickly learn new software and applications
Excellent verbal and written communication skills
Follow procedures in place with minimal error
Ability to manage work and effectively multi-task
Use effective interpersonal skills and customer focused attitude to contribute to the success of the team

Must be able to work a scheduled shift between the hours of 7:00am and 7:00pm Monday - Friday and an occasional Saturday shift from 9:00am to 2:00pm.

Please note that this is not a remote opportunity. Hybrid Schedule (3 days in office, 2 days at home) available AFTER 60 days.

#J-18808-Ljbffr