Customer Experience Specialist
7 days ago
Job Summary
We are seeking a warm and welcoming individual to join our team as a Server at North Italia. As a Server, you will be the face of our restaurant, providing exceptional service to our guests and ensuring a memorable dining experience.
Responsibilities
- Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
- Develop a thorough knowledge of our menu, making recommendations to guests based on their preferences and dietary needs.
- Take food and beverage orders accurately and efficiently, utilizing our point-of-sale system.
- Maintain a clean and organized dining area, ensuring a pleasant atmosphere for our guests.
- Communicate effectively with colleagues and management, anticipating needs and providing support as required.
- Exceed guest expectations by going above and beyond to ensure a positive experience.
Qualifications
- 2+ years of experience in a high-volume restaurant environment.
- Excellent English communication skills and ability to work effectively in a team.
- Ability to stand for long periods and lift up to 25 pounds.
- Availability to work weekends and some holidays.
About North Italia
At North Italia, we pride ourselves on providing a unique and authentic Italian dining experience. Our team is dedicated to crafting exceptional handmade Italian dishes, and we're committed to supporting our employees with advancement opportunities, competitive wages, and a positive work environment.
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