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Compliance Business Analyst 1

3 months ago

Atlanta, Georgia, United States State of Georgia Full time

POSITION SUMMARY:

Under general supervision, the Property and Casualty Complaints Analyst reviews for compliance with the rules, regulations, and laws in determining eligibility for complaints and monitors compliance.


ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Examines property and casualty consumer inquiries of non-compliance made against insurance companies, agents, and other entities licensed by the Office of Commissioner of Insurance and Safety Fire.
  • Performs a review, researches regulatory requirements, collects, and verifies documentation.
  • Gathers and organizes investigative materials and information and analyzes the material to draw conclusions and provide recommendations for the resolution of complaints and issues.
  • Communicates effectively with consumers and industry professionals to resolve complaints.
  • Reports rules, regulations, or law violations to appropriate boards or agencies.
  • Analyzes issues and develops and reports recommendations for resolution.
  • Review inquiries daily and request additional documentation from the complainant as needed.
  • Conducts follow-up processing (i.e. referral to Enforcement and Fraud Unit).
Completion of a pre-employment background check is required.

OCI participates in a hybrid work environment and

telework is encouraged with some days in the office required.


Bachelor's degree in a related field from an accredited college or university OR Associate's degree from an accredited college or university AND Two years of related experience OR Three years of related experience.

Additional Information

  • Agency Logo: Requisition ID: REG03UY
  • Number of Openings: 3
Advertised Salary: 45,504

  • Shift: Day Job
  • Posting End Date: May 14, 2024