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Business Systems Analyst

2 months ago

Atlanta, Georgia, United States Aptos Full time
Business Analyst - Retail Point of Sale Experience

Aptos is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will work closely with merchants of all sizes and complexity to ensure successful delivery of our cloud-based solution.

Key Responsibilities:
  • Manage client expectations and drive a stellar client experience
  • Partner with business stakeholders to confirm understanding of business drivers and strategy
  • Configure, document, test, and deliver a cutting-edge cloud-based solution within defined time and budget constraints
  • Leverage industry and organizational standards, patterns, and best practices to deliver maximum value
  • Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership
  • Be respected as an authoritative source on a narrowly defined functional domain, but remain generally knowledgeable regarding broad industry segments
  • Deliver comprehensive end-user training and support to business and technical users of all levels
  • Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies
  • Log, troubleshoot, diagnose, and resolve technical and functional issues
Requirements:
  • Ability to present a strong, credible image to our customers
  • Strong communication, documentation, and presentation skills
  • Strong multitasking and time management skills
  • Minimum of 3 years of experience in POS implementations or a comparable role
  • Experience working with cloud-native environments
  • Experience working with integrations
  • Experience with common open standards (REST, JSON, OAuth)
  • Knowledge of retail data and data relationships
  • Experience working with relational and non-relational database technologies
  • Very strong troubleshooting skills and technical aptitude
  • General understanding of networking technologies (VPN, firewall, etc.)
  • Innovation and ingenuity
  • Enjoy collaboration in a team environment
  • Experience working directly or indirectly with other retail functional domains (merchandising, sales audit, eComm, etc.)
  • Experience with REST API and other test tools
  • Experience with application development and/or DevOps
  • Understanding of modern security technologies, compliance standards, and processes
  • Experience working on Agile teams
  • Experience working with the Google productivity suite
  • Bachelor's Degree in a related technical field
What We Offer:

Aptos offers a dynamic and collaborative work environment, with opportunities for professional growth and development. We are committed to delivering exceptional results and making a positive impact on our customers and the retail industry.

If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application. We look forward to hearing from you.