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PT - CE Customer Service Assistant
3 months ago
- High School Diploma or GED;
- Basic computer skills;
- Good customer service and phone etiquette;
- Two (2) years of office experience.
None.
Minimum Knowledge & Skills
- Use of Microsoft Office computer applications involving the design and management of databases or spreadsheet files and the development of special report formats.
- Basic practices of reviewing financial documents for completeness and accuracy.
- Basic office practices and procedures.
- Basic record keeping practices.
- Basic computer applications related to the work.
- Making accurate arithmetic calculations.
- Performing office support work; maintaining accurate records of work performed.
- Operating standard office equipment; reading and explaining rules, policies and procedures.
- Reviewing documents for completeness and accuracy.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction.
None.
Licensing/Certification Requirements
None.
Job Duties
- Composes correspondence, reports, forms, and specialized documents related to the Continuing Education program offerings.
- Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus.
- Acts as a receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding departmental activities and functions which may require the explanation of rules, policies and/or procedures.
- Establishes and maintains office files; researches and compiles information from such files; purges files as required.
- Assist students, faculty and general public by providing relevant CE program information.
- Performs other duties of a similar nature or level.
Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions.
Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Minimum Salary Range $12.50/hour Mid Point Salary Range $12.50/hour Maximum Salary Range Posting Open Date 06/23/2021 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant
All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed.
EEO Statement
College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.
College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.
