Sales Account Manager

1 week ago

Seattle, Washington, United States Zillow Group Full time
About the team

The Zillow Premier Agent team works with top real estate professionals, enabling them through a close partnership and phenomenal products, to deliver exceptional experiences for home shoppers.

Our team is fully aligned and utilizes our Core Values through all of the work we do. We challenge assumptions and bring ideas to the table that will push our focus forward. We are a diverse and collaborative team and looking to add another outstanding partner.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

About the role


Zillow Group is gearing up for the next phase of growth by passionately focusing on improving the home shopping experience and helping more shoppers find their next home.

A big part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA).

Our desired outcome is more real estate transactions for ZPAs and better experiences for everyone.

To do this we will build a partnership-based organization that recruits, retains and grows real estate professionals into extraordinary ZPAs.

The role of

National Business Advisor, Regional Partnerships


is to guide ZPA partners to deliver phenomenal home shopping experiences for consumers, from high conversion of initial consumer introduction to home purchase transaction.

National BAs will be asked to guide ZPAs to both recommended and required practices and behaviors that we know support desired home buying experiences.

This role is a "Field" role, and is specialized by geographical regions to streamline efficiency and expertise across our marketplace.

As a regionally assigned floating Business Advisor this role will support the immediate needs of Partners without assigned territory BA support.

The roles and responsibilities include but are not limited to:

Serve as an advisor, and Zillow brand ambassador, for ZPAs you support. Has a proven track record to mentor, empower and educate partners on our products and services critical to shared goals
Consistently meet and exceed success metrics, including revenue and retention

Conduct video consults of assigned ZPAs, to assess their operations as it relates to both converting connections into transactions and providing great experiences.

Conduct financial analysis for ZPAs to understand client's business operations and offer feedback
Coach on lead conversion strategies, establish a relationship built on mutual trust, and drive adoption of Zillow Group services.
Develop a strong understanding of the tools and collateral available to support partners and leverage the material regularly
Continuously identify and recommend areas to improve efficiency to leadership and peers within the ZPA Partnerships team
Demonstrate domain expertise in local real estate trends, compliance, activity, and overall landscape of your assigned market
Utilize the Zillow Group tech stack to monitor and execute your business
This role has been categorized as a Field position. "Field" employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area.

ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.


In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $ $42.55 Hourly.

This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

4-7 years of sales, account management, customer success or relationship/partner management experience.
High ethical values and integrity
Strong desire to achieve top results with a personable, positive "can-do" demeanor with a consistent record of success in a sales environment
Robust business and financial acuity; Shown ability to use analytical insights to drive conversations and decisions (P & L expertise is a plus)
Focused, reliable self-starter with ability to prioritize effectively
Highly proficient in Microsoft Office and Windows-based applications
Excellent written/verbal communication skills
or other CRM experience preferred
Experience in SAAS/PAAS, real estate media, advertising and/or marketplace-based businesses preferred.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.


As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences.

Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.


Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits.

These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.

We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

But don't just take our word for it.

Read recent reviews on Glassdoor and recent recognition from multiple organizations, including:

the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please contact us at


Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions.

If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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