Business to Business Collections Specialist

3 weeks ago

Columbus, United States Vaco Full time

Job Title: Business-to-Business (B2B) Collections Specialist
Location: Easton area
Employment Type: Contract-to-Hire

Job Overview:
Our client is seeking a highly detail-oriented and customer-focused B2B Collections Specialist to join their team. This position offers a hybrid work schedule following a comprehensive training period, however candidates need to be willing to work in office daily until fully trained. The ideal candidate will possess strong communication skills and the ability to collaborate effectively with both internal and external stakeholders. Candidates with a solid background in business-to-business collections and a love for customer service are encouraged to apply

Key Responsibilities:

  • Communicate with internal and external customers to address and resolve outstanding accounts.
  • Collaborate with sales associates to develop and implement effective collection strategies.
  • Maintain accurate records of collection activities and ensure timely follow-ups.
  • Utilize Excel and other MS Office applications for tracking and reporting purposes.

Requirements:

  • Minimum of 3 years experience in business to business collections is required and will not be substituted for any amount of consumer collections experience. 
  • Strong communication skills and a customer-focused approach.
  • High attention to detail and organizational skills.
  • Proficiency in MS Office, particularly Excel, with the ability to use it extensively.

This is a contract-to-hire opportunity with a competitive compensation package upon conversion. If you are an experienced professional seeking a dynamic role in a collaborative environment, we encourage you to apply.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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