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Athletic Ticket Office Coordinator

3 months ago

Tuscaloosa, United States InsideHigherEd Full time

Pay Grade/Pay Range: Minimum: $44,200 - Midpoint: $55,300 (Salaried E6)

Department/Organization: 600118 - Ticket Office

Normal Work Schedule: Varies

Job Summary: The Athletic Ticket Office Coordinator hires, trains, and supervises student employees. Oversee ticket operations for Volleyball. Responds to customer inquiries and determines outcomes. Oversees phone software. Assists with student football ticketing, and complimentary tickets for all seven ticketed sports. Serves as box office manager for selected events on weeknights and weekends as needed. Assists with home football ticket and service needs.

Required Minimum Qualifications: Bachelor's degree or higher.

Skills and Knowledge: Excellent verbal and written communication skills. Strong time management skills. Ability to multi-task in a fast-paced environment. Ability to professionally and effectively resolve customer complaints.

Preferred Qualifications: One (1) years of work experience in a ticket office or university athletics department. Experience with Paciolian.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster