Home Care RN Intake Coordinator- Support Personnel
2 weeks ago
POSITION SUMMARY
The Health First Homecare RN Intake Coordinator is fully engaged in providing Quality/ No Harm, Customer Experience, and Stewardship by facilitating admission/access to HF Homecare Services through clinical referral review, care management coordination, and collaboration with referral sources. The RN Intake Coordinator supports the work of the Home Care Clinical Liaisons, the Hospital Division Case Managers, and the Integrated Delivery Network (IDN) of providers to ensure safe transitions of care to home health.
PRIMARY ACCOUNTABILITES
- Performs individualized clinical assessments of patient?s medical records to ensure safe transition of care from hospital to the outpatient environment.
- Communicates with all referral sources to gather demographics, diagnoses/clinical information, surgeries, physician?s orders, and reimbursement or insurance information to facilitate appropriate continuity of care for patients and clients.
- Utilizes clinical nursing skills and judgment in a collaborative process to identify and verify appropriateness of patients for home health level of care and facilitate exceptional healthcare outcomes.
- Serves as an education resource for referral resources, patients, and family members throughout the home health referral process.
- Consistently communicates with all stakeholders, including patients and families regarding all aspects of home care, including coordination with community partners for complex discharge needs; maintains exceptional on–going communication and documentation regarding referral status and final disposition.
- Collaborates with clinical team, nursing supervisors and scheduling in the coordination of appropriate home health referrals.
- Responsible for meeting monthly financial targets in collaboration with liaison team to enhance business development opportunities.
- Captures potential patients and referral sources by outlining the services and benefits that differentiate HF Homecare from the competition.
- Identifies needs/opportunities for other services within the IDN and facilitates referrals for alternate services.
- Responsible for daily reporting of assigned metrics to leadership team.
- Maintains current knowledge of COPs, ACHA guidelines, The Joint Commission standards and CMS payor models for maintaining licensure adherence.
MINIMUM QUALIFICATIONS
- Education: Associate Degree in Nursing.
- Work Experience: Minimum two (2) years of acute care experience as an RN.
- Licensure: Current, valid State of Florida RN license or endorsement.
- Certification:
- American Heart Association Basic Life Support Healthcare Provider Card upon hire and maintain.
- Successful completion of all post–hire requirements including Level II Background Screening/Fingerprinting.
- Skills/Knowledge/Abilities:
- Excellent written and oral communication skills.
- Strong computer and typing skills with proficiency in Microsoft Office Suite.
- Self–directed with ability to function autonomously.
PREFERRED QUALIFICATIONS
- Education: Bachelor Degree in Nursing.
- Work Experience: Minimum one (1) year home health nursing or case management experience.
- Skills/Knowledge/Abilities:
- Knowledge of ICD10 codes, PDGM and Medicare qualification for home health admission.
- Knowledge of Medicare/The Joint Commission regulations.
PHYSICAL REQUIREMENTS (Sedentary)
- Majority of time involves sitting or standing; occasional walking, bending, stooping.
- Long periods of computer time or at workstation.
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
- Communicating with others to exchange information.
- Visual acuity and hand–eye coordination to perform tasks.
- Workspace may vary from open to confined; on site or remote.
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
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