Healthcare Account Manager
2 weeks ago
Healthcare Account Manager
Location: New York
Schedule: Monday - Friday, Eastern Time Pay Range: $30-$50/hour
Job Summary
We are seeking a proactive and highly organized Occupational Health Account Manager to oversee and grow our client portfolio within the Occupational Health Department. This role is key in managing appointment processes, ensuring precise result reporting, and fostering strong client relationships. The ideal candidate will drive business growth, meet departmental KPIs, and represent the company at the highest level.
Primary ResponsibilitiesManage, nurture, and oversee client relationships, serving as the primary point of contact.
- Coordinate occupational health services, including health assessments and wellness programs.
- Ensure client satisfaction through professional client liaising, regular check-ins and tailored solutions, as well as proper delivery of health and wellness services.
- Collaborate with internal teams to meet client needs and business objectives.
- Appointment Management through means of scheduling and coordinating.
Result-based Performance: Proper documentation, contract management, provider follow-up, and daily monitoring.
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Qualifications:
- Bachelor’s degree in Business, Healthcare Management, or a related field.
- Proven experience in occupational health, healthcare management, or a related field, preferably 5 years. Experience in business development and client relationship management is preferred.
- Strong organizational, communication, and multitasking abilities; proficiency in eClinicalWorks or similar software.
- Demonstrated team management and goal achievement.
Familiarity with Formfox, Chain of Custody processes, and financial management in healthcare.
Additional Skills:- DOT/Non-DOT Management: Experience in managing DOT/Non-DOT accounts.
- Training: Experience in creating and delivering training programs.
Financial Acumen: Understanding of billing and contract management.
Work Environment:- Flexibility to work across multiple locations and support on-site needs as required. Collaboration with local and remote teams is essential for seamless service delivery.
Benefits
Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents
- Paid Family and Disability Leave*
- FMLA*
- 401K Retirement Plan*
- Paid Time Off (PTO)
- Free care for you and discounted care for your family at all Nao Medical locations
Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth
Equal Employment Opportunity Statement Nao Medical is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nao Medical is dedicated to providing a work environment free from discrimination and harassment and treating all individuals with respect and dignity. Combining individuals from diverse backgrounds and experiences creates a more innovative, creative, and productive workforce.
Experience the Nao Medical difference. Join us in transforming healthcare, Nao
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