Sales Coordinator

2 months ago

Cleveland, United States DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Full time
Description

We are looking for our next great team member to join us on our sales team. We offer FREE parking, competitive Paid Time Off, paid holidays, an amazing benefits package including generous employer medical & dental contribution, paid life insurance, vision & much more. We also offer Hilton discounts Worldwide

**$500 Sign On Bonus will be paid out after successfully completing 30 days of service**

**$500 Retention Bonus will be paid out after successfully completing 90 days of service**

This is a full-time entry-level sales position. If you are interested in sales and growing within the industry, then this is the position for you

ESSENTIAL JOB FUNCTIONS:

Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases. Uses various software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents. Build group blocks and input rooming lists and other important data into the group booking. Knowledge of Hilton Systems a PLUS Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Hospitality Online

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