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Enterprise Product Manager

2 months ago

New York, United States Canary Technologies Full time

Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world’s largest and most iconic hotel brands.



About the Role

As the Senior Product Manager for Enterprise Solutions, you'll be the architect behind our product strategy, tailored for the complex needs of the hospitality sector's biggest players. This isn't just about managing products; it's about crafting solutions that address real-world challenges, driving efficiency, and setting new standards in the industry. Your role is pivotal in transforming ideas into reality, while also ensuring our solutions are scalable, secure, and align with the strategic goals of our clients and are widely applicable.


You'll be diving deep into market analysis, liaising with key clients to extract valuable insights, and steering cross-functional teams towards delivering products that not only meet but exceed our enterprise clients' expectations. You’re someone who is passionate about innovation as well as impact.


Responsibilities

  • Lead the ideation, technical development, and launch of innovative product solutions across various hospitality technology segments.
  • Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities.
  • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience.
  • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry.
  • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends.
  • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks.
  • Develop and execute a comprehensive product strategy that aligns with the needs of our enterprise clients in the hospitality industry, differentiating our offerings from consumer-focused solutions.
  • Forge product strategies that reflect the delicate balance between fulfilling customer needs and advancing our company’s strategic objectives.
  • Perform detailed analysis of the hospitality market, with a special focus on Fortune 500 enterprise clients, to identify pain points, opportunities for innovation, and translate these insights into product features that offer broad value across the industry.
  • Lead cross-functional teams, ensuring collaboration between engineering, design, sales, and marketing to deliver products that meet the complex requirements of enterprise hospitality clients.
  • Build and maintain strong relationships with key stakeholders in the hospitality industry to gather insightful feedback, ensuring our product development is client-centric and addresses specific enterprise needs.
  • Manage the product lifecycle with a focus on scalability, security, and integration capabilities critical to enterprise clients, from initial concept through to launch and iterative improvement.
  • Define and monitor key performance metrics, ensuring our products deliver measurable value and ROI to our enterprise clients.

Qualifications

  • 5+ years of product management experience, with a proven track record in developing and launching successful enterprise solutions in the B2B sector. 
  • Demonstrated ability to balance customer needs with company strategy, making tough decisions on feature prioritization and product direction to ensure broad market applicability. 
  • Proven track record of developing enterprise-level solutions, with a keen understanding of avoiding the pitfalls of excessive customization. 
  • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions. 
  • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels. 
  • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment. 
  • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences.

Benefits

  • Health Care Plan (Medical, Dental and Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays) and Canary Days
  • Stock Option Plan
  • Flexibility to visit and travel to our offices (San Francisco or Dallas)
  • Paid Parental Leave
  • A diverse, world-wide team

If you are a passionate and forward-thinking product leader who thrives in a fast-paced, innovative environment and is excited about shaping the future of the digital guest journey in the hospitality industry, Canary Technologies would love to hear from you. Apply now and join us in revolutionizing guest experiences


Please note that this job description provides a general overview of the position and may not encompass all responsibilities and tasks.


Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.


We also work hard to ensure Canary is a fun and exciting place to work. How do we do this?


First off, we've added Canary Days to the calendar as company holidays to ensure that the team has time to recharge. Whether that means having an extended weekend each month or making sure there are sufficient breaks incorporated into the team's busy workweek, we want everyone to get the rest they deserve


Second, we have a list clubs and perks listed below that create space for us to hang out:


Self Improvement Club: We meet each month and share our personal goals for the month. We are able to expense $75 towards any purchases that helped us achieve these goals.


Fireside Chat: We meet each month to discuss a wide range of issues. This group was started focused on women's issues and has expanded in scope over the last several months.


$50 to stay at any hotel that uses Canary Check-in


Book a trip at one of the hotels that has Canary Checkin, stay there, leave a review on TripAdvisor/Google and get a $50 reimbursement


$500 travel reimbursement: We offer you the chance to visit our offices in New York, San Francisco or Dallas by providing a travel stipend. Spend at least three days working with the team in either hub, and use the rest of your time exploring a new city