Transportation Services Associate

2 weeks ago

Bronx, United States Northwell Health Full time

Req Number 137076

JOB PURPOSE:

The Clinical Documentation Collector - Temp will be responsible for visiting patients' homes within the designated region to collect signed clinical documents. This role is crucial in ensuring the timely and accurate collection of essential paperwork and facilitating seamless communication between patients/providers and our healthcare team.

Schedule: 8:30 AM - 5:30 PM, Weekly Hours: 40.

JOB RESPONSIBILITIES:

  • Visit participants' homes / physician offices to collect signed clinical documents as required.

  • Ensure all necessary paperwork is completed accurately and in compliance with regulatory standards.

  • Maintain organized records of collected documents and update relevant databases accordingly. Upload documents in the Organization's designated systems.

  • Communicate effectively with participants to schedule collection visits and address any concerns or questions they may have.

  • Collaborate closely with the administrative team to prioritize collection tasks and coordinate schedules efficiently.

  • Adhere to all company policies and procedures, as well as legal and ethical standards, regarding patient confidentiality and data protection.

  • Provide regular updates to the relevant stakeholders regarding the status of document collection and any notable observations or feedback from participants.

  • All other duties assigned.

QUALIFICATIONS:

  • Education: A high school diploma or equivalent is required; additional education or training in healthcare administration or a related field is preferred.

  • Experience:

  • Prior experience in a similar role, particularly in healthcare or customer service, is advantageous.

  • Excellent interpersonal and communication skills, with the ability to interact professionally and empathetically with patients from diverse backgrounds.

  • Strong organizational skills and attention to detail, with the ability to maintain accurate records and documentation

  • Reliable transportation and a valid driver's license are required.

  • Ability to work independently and manage time effectively to meet collection targets and deadlines.

  • Commitment to upholding confidentiality and privacy standards in handling sensitive patient information.

  • Flexibility to accommodate varying schedules and occasional evening or weekend collection visits, as needed.

  • Proficient in Microsoft Office (excel and word).

EXTERNAL CLIENT'S TITLE: CLINICAL DOCUMENTATION COLLECTOR

  • Must be comfortable to travel within a region for the role to collect documents. A Vehicle is mandatory for this role.

  • Location: Allerton, Bronx (1 opening)

  • Setting: Field (Will cover all of Bronx, Westchester & Manhattan)

  • Schedule: Monday - Friday 8:30 am-5:30 pm (1 hour lunch)

  • Contract Length: 6 months.

  • Pay rate: $24/hour

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $24-$24/hour

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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