New Client Setup Associate Specialist

1 month ago

Oklahoma City, United States Paycom Online Full time

The NCS Associate Specialist supports the implementation team through accurate data entry, verification and auditing. The NCS Associate Specialist partners with the NCS Specialist on numerous tasks including transferring payroll information, employee data verification, contacting various agencies to obtain pertinent information, and validation of key implementation steps to ensures accuracy and consistency during the implementation.

RESPONSIBILITIES

  • Enters and verifies information in data sets through cross-referencing, cross-checking and data conversion tasks

  • Effectively manages multiple projects simultaneously, ensuring accurate data and that deadlines are met consistently

  • Easily adapts to internal process changes and stays up to date on product developments

  • Troubleshoots and collaborates with peers to answer complex questions as they arise

  • Attends and leads meetings as required

  • Submits sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards

  • Reviews specific items as required in client setup to ensure consistency and accuracy

  • Audits employee data to ensure consistency and accuracy

  • Provides feedback and recommendations to internal customers

  • Provides regular reporting to inform the department on completion status

  • Works under direct supervision

  • Responds to routine questions and problems within standards and guides

  • Follows established procedures to accomplish requirements of job

  • Seeks guidance from more experienced specialists on troubleshooting issues of moderate complexity

  • Provides a high level of customer service and timely response rates

  • Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook

  • Maintains regular attendance as required

  • Performs other duties as assigned

Qualifications

Education/Certification:

  • High School Diploma or equivalent

Experience:

  • Payroll or data entry experience

Skills/Abilities:

  • Excellent time management skills and ability to multi-task and prioritize work

  • Detail oriented and consistently delivers high-quality results

  • Skill in comparing data and identifying discrepancies in data

  • Skill in working cooperatively and effectively on a team.

  • Proficient in Excel, MS Office Suite, Outlook, and Web-based Platforms

  • Ability to work as part of a cross-functional team

  • Maintains professional appearance and calm demeanor

  • Ability to communicate effectively in both oral and written form

  • Strong organization and planning skills

  • Ability to perform job duties with moderate supervision

COMPETENCIES

  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions

  • Decision Quality: Makes good and timely decisions that keep the organization moving forward

  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

  • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives

  • Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. **To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:** paycom.com/careers/eeoc

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