Client Service Associate

2 weeks ago


Oklahoma City, Oklahoma, United States Hirebridge Full time
Welcome to a Vibrant Workplace

At Hirebridge, we understand that the foundation of exceptional pet care lies in the happiness of our team members.

Our vet-led clinics thrive on the positivity and compassion of our staff, who play an essential role in fostering a welcoming atmosphere for both clients and their pets.

Embarking on a career with us means engaging in a dynamic, people-centric environment where the growth of our employees is equally prioritized alongside our business objectives.

About the Role


We are currently seeking Part-time Client Service Associates to enhance our team. At Hirebridge, we celebrate the unique qualities of our diverse workforce, recognizing that our happy employees are as varied as the pets we serve.

We focus on hiring and promoting team members based on their skills and achievements, ensuring an inclusive and supportive workplace for everyone.

Your Purpose


The Client Service Associate (CSA) acts as the primary liaison for all client interactions, making a lasting first impression during every client engagement, whether over the phone or in person.

It is the responsibility of the Client Service Associate to guarantee a positive client experience and to cultivate relationships that transform clients into loyal advocates for our brand.

Key Responsibilities


- Manage appointment check-ins and schedule new appointments while collaborating with the team to provide accurate discharge information for various services.

- Communicate effectively to prioritize scheduled appointments and client education, ensuring an efficient workflow.

- Greet and assist all clients upon their arrival, providing timely updates regarding appointment status and ensuring their comfort during any wait times.

Commitment to Employee Well-being


At Hirebridge, we place a strong emphasis on the well-being of our staff, recognizing that caring for both people and pets is a demanding yet rewarding endeavor.

We are dedicated to addressing the comprehensive physical and mental health needs of our employees.

In addition to competitive health benefits, we offer:

- Generous Pet-care Discounts
- Uniform Allowance
- Flexible Scheduling Options
- Opportunities for Professional Growth

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