Housekeeping Manager

3 weeks ago

Orlando, United States DoubleTree by Hilton Hotel Orlando at SeaWorld Full time
Description

This is an overtime eligible manager position.

Responsible for assisting, inspecting and supervising the Housekeeping Staff to ensure that all rooms and public areas are cleaned and maintained at the level that meets, or exceeds, company and brand standards.

  • Train and supervise all new employees and provide on-going training to current staff
  • Responsible for the scheduling of staff, including contract labor, to meet operational needs within budget
  • Responsible for the daily opening of the housekeeping department to include the preparation of boards for the Room Attendants, and distribution of jobs for house persons and supervisors
  • Inspect all VIP rooms
  • Responsible for the training of all Housekeeping personnel to include SOP’s.
  • Maintain and update as necessary the SDS book for housekeeping
  • Monitor room attendants and house persons performance. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment, while reinforcing high standards of quality
  • Ensure all jobs are completed within shift
  • Prepare AM status reports
  • Thoroughly check assigned rooms; report any discrepancies immediately
  • Check for early make-ups, special requests and VIP’s
  • Make tour of assigned area, checking conditions of the floor, walls, vending areas, linen rooms, the status of supplies and your staff’s needs. Report any deficiencies and assign personnel to correct situation
  • Run departure report and re-check all rooms showing up in your assigned section
  • Provide assistance as requested to Director of Housekeeping
  • Write up repair work orders and immediately report any safety hazards for immediate attention
  • Monitor housekeeping meal breaks
  • Enter room status to the computer as needed
  • Inspect and secure all linen rooms
    • Must be flexible enough to work any shifts including evenings, weekends and holidays

      EDUCATION AND/OR EXPERIENCE

    • A minimum of 4 year degree from an accredited university in Business Administration, Hospitality Management or related major or 4 years experience as a Housekeeping Manager or Supervisor or a combination of both experience and education

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

      The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

      Source: Hospitality Online

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