Seasonal Customer Experience Representative

1 month ago


Groveport, United States Gap Inc. Full time
About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

As a Customer Experience Representative, you'll represent Gap Inc. and our brands and take pride in delivering an exceptional shopping experience for our customers. You'll speak with customers who have placed online orders and you will be responsible for answering questions regarding returns, exchanges, price adjustments, missing packages, and missing items. You will support your team to drive results and deliver best-in-class service in a fast-paced environment.

This is a remote position working from home in Ohio only. You will be required to complete three-weeks of full-time virtual training (Monday - Friday) in addition to coming on-site once to pick-up equipment.

What You'll Do

Deliver a consistent customer experience by providing efficient and timely resolutions.Utilize effective time management skills to handle multiple calls in a fast-paced environment.Act as customer advocate by resolving complex concerns in an accurate and timely fashion.Demonstrate ability to make good business decisions aligned with our brand values.

Who You Are

Previous customer service or call center experience required.High level of confidence using technology with an ability to quickly navigate multiple screens or web browsers at a time.Demonstrate ownership to problem-solve independently.Open to feedback and can take action as needed.Experience navigating through competing priorities.Excellent verbal and written communication skills including customer de-escalation.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.


  • Groveport, Ohio, United States Gap Inc. Full time

    About Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to...


  • Groveport, Ohio, United States Gap Inc. Full time

    About Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to...


  • Groveport, United States NFI Full time

    NFI - JobID: 6201 [Customer Service Representative] As a Distribution Customer Service Representative at NFI, you'll: Carry out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints; Process and input all customer orders; Produce all related paperwork and necessary information required for...


  • Groveport, United States American Family Insurance- Jeff Finegan Agency LLC Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...


  • Groveport, United States Gap Inc. Full time

    About Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring...


  • Groveport, United States United Parcel Service Full time

    SHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who exactly are UPS Tractor Trailer Drivers? First and foremost, they're part of one strong, national team and are a key part of our operations. We refer to them as Feeder Drivers. They drive a tractor trailer from one UPS location to another-or to a customer on an established route-before...


  • Groveport, United States City of Groveport, OH Full time

    Location : Groveport, OH Job Type: Seasonal Job Number: 00086 Department: Golf Opening Date: 05/14/2024 Closing Date: Continuous POSITION DETAILSSEASONAL GOLF PRO SHOP ATTENDANTSEEKING EVENING SHIFT AVAILABILITY! SUMMARY: Assist the Director of Golf and Full time staff with the operation of the golf course QUALIFICATIONS: Knowledge of the game of golf is...


  • Groveport, Ohio, United States Ricart Automotive Full time

    Position Overview: As a vital member of our team, the Service Consultant plays a crucial role in ensuring customer satisfaction and smooth operations within our service department. At Ricart Automotive, we pride ourselves on being the largest single-point auto mall in the nation, offering a wide range of automotive services and products. Key...


  • Groveport, Ohio, United States MacArthur Co Full time

    Job Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at MacArthur Co. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with existing customers, and driving sales growth through effective sales strategies...


  • Groveport, Ohio, United States RentokilNorthAmerica Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Rentokil North America. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving sales growth.Key...


  • Groveport, Ohio, United States MacArthur Co Full time

    Job Title: Outside SalesAt MacArthur Co, we are seeking a highly motivated and results-driven Outside Sales professional to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong relationships with existing customers, and driving revenue...


  • Groveport, Ohio, United States Build-A-Bear Workshop Full time

    This position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may undertake various responsibilities, including organizing cartons, utilizing a radio frequency scanner for shipping, and preparing orders that may involve selecting, packing, assembling, and...


  • Groveport, Ohio, United States Build-A-Bear Workshop Full time

    This position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may be tasked with various responsibilities, including palletizing packages, utilizing a radio frequency scanner to dispatch items to retail locations, and assembling orders that may involve...


  • Groveport, Ohio, United States Build-A-Bear Workshop Full time

    This position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may undertake various responsibilities, including palletizing boxes, utilizing a radio frequency scanner to dispatch cartons to retail locations, and assembling orders that may involve picking,...


  • Groveport, Ohio, United States American Family Insurance- Jeff Finegan Agency LLC Full time

    Job OverviewAt American Family Insurance - Jeff Finegan Agency LLC, we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is a full-time position that requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.The ideal candidate will be...


  • Groveport, United States Uline, Inc. Full time

    Columbus, OhioSales Account RepresentativeLaunch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!Why Join Uline? No previous sales experience required. Extensive...


  • Groveport, Ohio, United States Aramark Full time

    Job OverviewAramark is seeking a highly motivated and results-driven Sales Development Representative to join our team. As a Sales Development Representative, you will be responsible for driving new business growth and revenue through strategic sales efforts.Key ResponsibilitiesDevelop and execute a sales strategy to meet or exceed quarterly and annual sales...


  • Groveport, United States Billy Tecklenburg - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Are you looking for a full-time job that offers meaningful work, competitive compensation, and flexible hours? Consider joining a State Farm Agent's office...


  • Groveport, United States Build-A-Bear Workshop Full time

    This is a Seasonal Full-Time position for 1st shift (Monday - Friday 6:00 am to 2:30pm). Following direction from the Warehouse Leadership, a Bearhouse Worker may be responsible for the following roles: palletizing cartons, using a radio frequency scanner to ship cartons to stores, and assembling orders which may include picking, packing, stuffing, sewing,...

  • Order Representative

    3 months ago


    Groveport, United States A. O. Smith Corporation Full time

    Company / Location InformationWe are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous...