Seasonal Customer Experience Representative
1 month ago
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
As a Customer Experience Representative, you'll represent Gap Inc. and our brands and take pride in delivering an exceptional shopping experience for our customers. You'll speak with customers who have placed online orders and you will be responsible for answering questions regarding returns, exchanges, price adjustments, missing packages, and missing items. You will support your team to drive results and deliver best-in-class service in a fast-paced environment.
This is a remote position working from home in Ohio only. You will be required to complete three-weeks of full-time virtual training (Monday - Friday) in addition to coming on-site once to pick-up equipment.
What You'll Do
Deliver a consistent customer experience by providing efficient and timely resolutions.Utilize effective time management skills to handle multiple calls in a fast-paced environment.Act as customer advocate by resolving complex concerns in an accurate and timely fashion.Demonstrate ability to make good business decisions aligned with our brand values.
Who You Are
Previous customer service or call center experience required.High level of confidence using technology with an ability to quickly navigate multiple screens or web browsers at a time.Demonstrate ownership to problem-solve independently.Open to feedback and can take action as needed.Experience navigating through competing priorities.Excellent verbal and written communication skills including customer de-escalation.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
-
Seasonal Customer Experience Representative
1 month ago
Groveport, Ohio, United States Gap Inc. Full timeAbout Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to...
-
Seasonal Coordinator, Customer Support-Tier 3
1 month ago
Groveport, Ohio, United States Gap Inc. Full timeAbout Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to...
-
Distribution Customer Service Representative>
3 months ago
Groveport, United States NFI Full timeNFI - JobID: 6201 [Customer Service Representative] As a Distribution Customer Service Representative at NFI, you'll: Carry out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints; Process and input all customer orders; Produce all related paperwork and necessary information required for...
-
Customer Service Representative
4 months ago
Groveport, United States American Family Insurance- Jeff Finegan Agency LLC Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Seasonal Coordinator, Customer Support-Tier 3
1 month ago
Groveport, United States Gap Inc. Full timeAbout Gap Inc.Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring...
-
Seasonal Tractor Trailer Driver
2 weeks ago
Groveport, United States United Parcel Service Full timeSHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who exactly are UPS Tractor Trailer Drivers? First and foremost, they're part of one strong, national team and are a key part of our operations. We refer to them as Feeder Drivers. They drive a tractor trailer from one UPS location to another-or to a customer on an established route-before...
-
Seasonal Golf Pro Shop Attendant
2 months ago
Groveport, United States City of Groveport, OH Full timeLocation : Groveport, OH Job Type: Seasonal Job Number: 00086 Department: Golf Opening Date: 05/14/2024 Closing Date: Continuous POSITION DETAILSSEASONAL GOLF PRO SHOP ATTENDANTSEEKING EVENING SHIFT AVAILABILITY! SUMMARY: Assist the Director of Golf and Full time staff with the operation of the golf course QUALIFICATIONS: Knowledge of the game of golf is...
-
Customer Service Representative
1 week ago
Groveport, Ohio, United States Ricart Automotive Full timePosition Overview: As a vital member of our team, the Service Consultant plays a crucial role in ensuring customer satisfaction and smooth operations within our service department. At Ricart Automotive, we pride ourselves on being the largest single-point auto mall in the nation, offering a wide range of automotive services and products. Key...
-
Sales Representative
3 days ago
Groveport, Ohio, United States MacArthur Co Full timeJob Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at MacArthur Co. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with existing customers, and driving sales growth through effective sales strategies...
-
Business Development Representative
3 days ago
Groveport, Ohio, United States RentokilNorthAmerica Full timeJob SummaryWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Rentokil North America. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving sales growth.Key...
-
Sales Representative
2 days ago
Groveport, Ohio, United States MacArthur Co Full timeJob Title: Outside SalesAt MacArthur Co, we are seeking a highly motivated and results-driven Outside Sales professional to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong relationships with existing customers, and driving revenue...
-
Seasonal Warehouse Associate I
1 week ago
Groveport, Ohio, United States Build-A-Bear Workshop Full timeThis position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may undertake various responsibilities, including organizing cartons, utilizing a radio frequency scanner for shipping, and preparing orders that may involve selecting, packing, assembling, and...
-
Seasonal Warehouse Associate I
1 week ago
Groveport, Ohio, United States Build-A-Bear Workshop Full timeThis position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may be tasked with various responsibilities, including palletizing packages, utilizing a radio frequency scanner to dispatch items to retail locations, and assembling orders that may involve...
-
Seasonal Warehouse Associate I
2 weeks ago
Groveport, Ohio, United States Build-A-Bear Workshop Full timeThis position is a Seasonal Full-Time role for the first shift (Monday - Friday 6:00 am to 2:30 pm). Under the guidance of Warehouse Leadership, a Bearhouse Worker may undertake various responsibilities, including palletizing boxes, utilizing a radio frequency scanner to dispatch cartons to retail locations, and assembling orders that may involve picking,...
-
Customer Service Ambassador
1 day ago
Groveport, Ohio, United States American Family Insurance- Jeff Finegan Agency LLC Full timeJob OverviewAt American Family Insurance - Jeff Finegan Agency LLC, we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is a full-time position that requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.The ideal candidate will be...
-
Sales Account Representative
3 months ago
Groveport, United States Uline, Inc. Full timeColumbus, OhioSales Account RepresentativeLaunch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!Why Join Uline? No previous sales experience required. Extensive...
-
Sales Development Representative
5 days ago
Groveport, Ohio, United States Aramark Full timeJob OverviewAramark is seeking a highly motivated and results-driven Sales Development Representative to join our team. As a Sales Development Representative, you will be responsible for driving new business growth and revenue through strategic sales efforts.Key ResponsibilitiesDevelop and execute a sales strategy to meet or exceed quarterly and annual sales...
-
Customer Service Representative
3 months ago
Groveport, United States Billy Tecklenburg - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Are you looking for a full-time job that offers meaningful work, competitive compensation, and flexible hours? Consider joining a State Farm Agent's office...
-
Seasonal Dock Bearhouse Worker I
4 weeks ago
Groveport, United States Build-A-Bear Workshop Full timeThis is a Seasonal Full-Time position for 1st shift (Monday - Friday 6:00 am to 2:30pm). Following direction from the Warehouse Leadership, a Bearhouse Worker may be responsible for the following roles: palletizing cartons, using a radio frequency scanner to ship cartons to stores, and assembling orders which may include picking, packing, stuffing, sewing,...
-
Order Representative
3 months ago
Groveport, United States A. O. Smith Corporation Full timeCompany / Location InformationWe are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous...