Supervisory Health System Specialist

4 weeks ago

Washington, United States Department Of Veterans Affairs Full time
Summary

The incumbent serves as a Supervisory Health System Specialist - Supervisory Facility Systems Redesign Coordinator. The primary purpose of this position is to supervise and implement a Performance Improvement program at the Health Care System level.



Duties

The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training. Additional functions of the position involve advising leadership in the formulation of planning complex facility wide Strategic Plans and facility wide projects in the execution phase of supporting of Strategic Planning.

Major duties include, but are not limited to:

  • Assigning work to subordinates, delegating authority as appropriate and holds staff responsible and accountable for the performance of the duties associated with Health Care System wide performance improvement programs, projects, products, under their supervision and management.
  • Conducting extensive work in analyzing data and conducting background research on the issue.
  • Pulling, isolating, and manipulating data to identify root causes of a performance issue.
  • Developing statistical models to measure success of performance improvement actions.
  • Converting data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more.
  • Identifying and providing for management development and training needs of key staff members.
  • Participating in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts.
  • Acting as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center.
  • Facilitating, coaching, and training audiences at all levels of the organizations throughout the lifecycle of a performance improvement project.
  • Identifies alternative systems and processes based on Lean/Systems Redesign/Systems Engineering principles to mitigate these types of errors.
  • Collects baseline information, identifies limitations in current systems, and discovers potential improvements.
  • Developing statistical, graphical, and narrative reports, and communicating these studies to medical center executive leadership, service chiefs, supervisors and other staff.
  • Aligns appropriate performance improvement teams and resources, project scopes, and value streams, strategic and operational plans.
  • Identifying projects critical to improving quality outcomes and maximize return on investment of utilized resources.
  • Providing instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring.
  • Performs other duties as assigned.

Work Schedule: Full-Time; Monday - Friday, 8:00 a.m. - 4:30 p.m. (negotiable)
Telework: This position is authorized for ad-hoc telework after successful completion of the probationary period and in accordance with agency policy.
Virtual: This is not a virtual position.
Position Description Title/PD#: Supervisory Health System Specialist/PD99933-S
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

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