Manager, Digital Product

1 month ago

Miami, United States Royal Caribbean International Full time

About the Team 

As a part of the Royal Caribbean Group organization, our Business Transformation Team is at the forefront of an enterprise-wide transformation initiative to offer new capabilities and elevate our guest experience and transforming the organization into a worldclass Vacation Company.

We are looking for a Digital Product Manager who is highly analytical, adaptable and enjoys the intellectual challenge associated with learning, launching, and evolving the digital products which drive our business. You will be a key player in defining business requirements, project execution, and launch. If you enjoy defining and delivering outstanding customer experiences, thinking big, and influencing others to build inspiring products, come join us

Responsibilities include collecting business requirements from internal and external customers, helping technical and operational teams convert those requirements into new processes, products, and systems, and driving those teams to launch. You will be responsible for providing thought leadership and an innovative vision for this highly strategic space. Partner with Engineering team, various stakeholders, and leadership to build customer-focused experiences that help drive the continued growth of Royal Caribbean Group

You’ll make an impact by:  

  • Driving digital product lifecycle from requirement definitions, research, metrics analysis, technical specifications, development, testing, KPIs and other launch efforts 
  • Partnering with multifunctional and cross functional team of engineers, data scientists, Functional and Business leads across multiple Brands under RCG 
  • Support technical team to design and architect the best solution for technical needs. Developing scalable systems that will serve millions of customers across all our brands including Royal Caribbean International, Celebrity Cruises, Silversea Etc.
  • Working with Revenue Management, Engineering, and other RCG partners to define the digital product /data requirements, design, as well as improvements need to meet business logic. 
  • Taking leadership over business-critical projects and will be responsible to identify needs to inform product roadmap. 
  • Developing and enhancing products – you will manage digital product roadmaps, align business and technical needs, analyze customer centric and product data with specific experience in defining product goals and prioritizing features.
  • Creating Digital product roadmaps turn customer insights into actionable initiatives, determine rollout strategy, and manage risks by partnering with techno functional leadership team. 
  • Defining vision and strategies for your digital product family, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and approving objectives 
  • Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating, and prioritizing product roadmaps, and gaining buy-in from executive leadership. 

You’ll impress us if:

  • Must have domain knowledge in Cruise/Travel/ Hospitality or have previously worked in similar industry domain. Preference to candidates with platform experience on Amadeus, Sabre, iTravel or any similar industry leading travel platforms 
  • You have experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution. 
  • You have domain knowledge in Cruise/Travel/Hospitality or have previously worked in simila
  • You have outstanding written and verbal communication skills that enable you to simplify complex problems and evangelize a strategy and roadmap to stakeholders. 
  • You have a test and learn mentality and an agile way of working to improve your team’s products. 
  • You develop and enhance moderately complex digital products by developing and managing product roadmaps; gathering and documenting requirements; collecting and analyzing customer and product data; turning customer insights into actionable priorities and initiatives; prioritizing digital product backlog; executing on user and business acceptance criteria; and managing roll out of product features. 
  • You craft and develop solutions to business challenges by communicating requirements to key partners; and engaging with key partners to deliver and support initiatives; and communicating status and insights related to product performance to stakeholders. 
  • You provide supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.

Qualification & Experience: Bachelor’s degree in science subjects, engineering, or related area with more than 5-7 years’ experience in digital travel platform product ideally working on consumer-facing, large-scale, highly complex B2B/B2C products. Master’s / MBA - ideal but not required.

Primary Location

Miami,FL, United States of America

#LI-CF1

  • Digital Product Manager

    1 week ago

    Miami, Florida, United States AgileEngine Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Digital Product Manager to join our team at AgileEngine. As a Digital Product Manager, you will be responsible for driving the development and launch of our products, working closely with cross-functional teams to ensure successful product delivery.Key ResponsibilitiesEngage with stakeholders to...

  • Digital Product Management Director

    1 day ago

    Miami, United States BEL USA LLC Full time

    About the RoleThe Digital Product Management Director will lead a small but agile team responsible for several critical functions, including website migration, conversion rate optimization (CRO), search engine optimization (SEO), and defining new customer experiences. This role requires a strategic thinker with a strong background in e-commerce, digital...

  • Director of Digital Product Management

    3 months ago

    Miami, United States BEL USA LLC Full time

    The Director of Digital Product Management will lead a small but mighty team responsible for several critical functions, including website migration, conversion rate optimization (CRO), search engine optimization (SEO), and defining new customer experiences. This role requires a strategic thinker with a strong background in e-commerce, digital product...

  • Director of Digital Product Management

    3 months ago

    Miami, United States BEL USA LLC Full time

    The Director of Digital Product Management will lead a small but mighty team responsible for several critical functions, including website migration, conversion rate optimization (CRO), search engine optimization (SEO), and defining new customer experiences. This role requires a strategic thinker with a strong background in e-commerce, digital product...

  • Manager, Digital Product Owner

    3 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health System, "UHealth", Information...

  • Senior Product Owner, Product Digital Sales

    4 weeks ago

    Miami, United States Royal Caribbean International Full time

    Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.   The Royal Caribbean Group’s Digital Sales team has an...

  • Senior Product Owner, Product Digital Sales

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group's Digital Sales team has an exciting...

  • Digital Marketing Manager

    3 weeks ago

    Miami, United States Newlink® Full time

    Job Title: Digital Marketing Manager (Social Media Focus)Location: Miami, FL (Bilingual - English/Spanish)Position Summary:The Digital Marketing Manager at Newlink is a key leadership role that bridges strategic and tactical digital marketing expertise with a strong focus on social media. This professional is responsible for overseeing the development and...

  • Senior Digital Product Strategist

    5 days ago

    Miami, United States Publicis Sapient Full time

    As a Product Manager at Publicis Sapient, you will play a pivotal role in shaping the overall vision, strategy, and roadmap for our clients' digital products. Your expertise will be instrumental in understanding their business needs and delivering value through fast-paced increment cycles.Your Impact:Collaborate with clients, strategists, experience leads,...

  • Digital Product Owner

    5 days ago

    Miami, Florida, United States University of Miami Full time

    About the RoleThe University of Miami is seeking a highly skilled Digital Product Owner to join our IT Department. As a Digital Product Owner, you will be responsible for partnering with internal and external stakeholders to maintain and advance ServiceNow, a leading IT service management platform.Key ResponsibilitiesPartner with stakeholders to maintain and...

  • Digital Product Owner – ServiceNow

    1 month ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.***REMOTE***The University of Miami Health System, "UHealth",...

  • Adjunct Faculty, Film

    1 week ago

    Miami, United States InsideHigherEd Full time

    Job Title: Adjunct Faculty, Film & Digital Production Location: Kendall Campus Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 1004529 Job Details Job FamilyFAC - Part-Time Faculty, Credit ClassesGradeP1Salary$54.37 - Base RateDepartmentFilm & Digital ProductionReports ToDepartment ChairpersonClosing DatePosted on an ongoing basisFLSA...

  • Digital Product Owner – ServiceNow

    3 months ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this . ***REMOTE*** The University of Miami Health System, "UHealth",...

  • Adjunct Faculty, Film, Television, and Digital Production

    1 week ago

    Miami, United States InsideHigherEd Full time

    Job Title: Adjunct Faculty, Film, Television, and Digital Production Location: North Campus Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 1007655 Job Details Job FamilyFAC - Part-Time Faculty, Credit ClassesGradeP1Salary$54.37 - Base RateDepartmentFilm & Digital ProductionReports ToDepartment ChairpersonClosing DatePosted on an ongoing...

  • Product Owner, Product Digital Sales

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.This position will work onsite at our offices in Miami, FL ...

  • Digital Asset Manager

    4 weeks ago

    Miami, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.Our client (travel and hospitality) is seeking a dedicated and innovative Digital Asset Manager to join their team. This role is based in Miami, FL and reports to the Digital Media Manager. The successful candidate...

  • Digital Asset Manager

    3 weeks ago

    Miami, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.Our client (travel and hospitality) is seeking a dedicated and innovative Digital Asset Manager to join their team. This role is based in Miami, FL and reports to the Digital Media Manager. The successful candidate...

  • Manager, Digital Ordering, Tim Hortons, US

    4 weeks ago

    Miami, Florida, United States Restaurant Brands Full time

    About Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...

  • Digital Product Owner

    5 days ago

    Miami, Florida, United States University of Miami Full time

    About the RoleThe University of Miami Health System is seeking a highly skilled Digital Product Owner to join our IT Department. As a key member of our team, you will be responsible for partnering with internal and external stakeholders to maintain and advance our ServiceNow platform.Key ResponsibilitiesPartner with stakeholders to maintain and advance...

  • Digital Asset Manager

    1 month ago

    Miami Gardens, Florida, United States teamworkonline Full time

    Digital Asset ManagerDepartment: MarketingDirect Supervisor: Director, Marketing OperationsStatus: Full-timeSummary:The Digital Asset Manager is responsible for the day-to-day operations of multiple Digital Asset Management systems utilized by the Miami Dolphins, Hard Rock Stadium, Miami Open, and Formula 1 Miami Grand Prix. This includes managing every step...