Director of Agency Partnerships
2 months ago
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world.
We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.
We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV.About the Agency Partnership Team
Partnerships are a critical part of Gorgias’s revenue growth driving over 50% of our revenue. We are looking for a Director of Agency Partnerships to spearhead our strategic partnerships within the ecommerce ecosystem. The ideal candidate will possess a strategic mindset, deep understanding of the e-commerce and agency landscape, and a track record of developing impactful partnerships. As leader of the Agency partnership organization, you will create top-down alignment both internally at Gorgias and externally with our top tech partners.What You'll Do
Develop and execute a comprehensive agency partnership strategy aligned with Gorgias' business objectives and growth targets.
Lead and mentor a team of high-performing managers and enablement specialists, providing guidance, support, and professional development opportunities.
Collaborate cross-functionally with Sales, Marketing, Product, Customer Success and Rev Ops teams to drive joint initiatives and maximize partnership outcomes.
Coach the Partner Enablement team to ensure partners are equipped to effectively promote and sell Gorgias solutions.
Analyze partnership performance metrics and KPIs to track progress, identify areas for improvement, and optimize partner engagement strategies.
Forge and cultivate strategic relationships with c-suite leaders across our ecosystem.
Use data-driven insights to optimize partnership programs and improve overall performance.
Represent Gorgias at industry events, conferences, and networking opportunities to build brand awareness and forge new partnership connections.Who You Are:
5+ years of relevant partnership experience, and 2+ years in a leadership role.
Ability to create career development paths, provide coaching and support to team members, and foster a culture of continuous learning and growth.
A builder mind-set with a background in scaling up organizations from the ground up with a clear vision for the processes and systems required to scale
A track record of managing successful partnerships, preferably in the e-commerce or tech sectors.
A good understanding of the e-commerce agency landscape and the different players within it.
Ability to recruit and lead a team, providing direction and support to achieve goals.
Excellent communication skills, capable of engaging effectively with different audiences.
Outcomes:
Forge strategic agency partnerships that significantly contribute to our market expansion.
Successfully integrate partner technologies into our offerings, enhancing our competitive edge and delivering added value to our customers.
Achieve and exceed partnership performance metrics, demonstrating clear ROI from our agency partnerships organization.
Coach and keep on building a high-performing team focused on agency partnerships, known for their collaboration, innovation, and contribution to our company's growth.Perks and Benefits
🏖️ 5-week vacation
🤕 Paid sick leave
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
💻 MacBook Pro
🍽️ Monthly lunch stipend of $300
🏥 Health insurance with up to 100% of premiums paid for employees - Anthem explore our plans
👵🏼 Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.
💆🏻♀️ Get up to $700 to set up your workstation at home (working from home should feel breezy)
📚 Get up to $2000 of learning material and wellness support per year This includes $1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a $500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats More cool things to know about Gorgias... 😁
Raised our Series C-2 for $29M in May 2024: Article Here ⬅️
We went from 0 to 15,000+ merchants using our platform since 2016
We have a 4.3 rating on Glassdoor & 4.7 Comparably culture score
What our customers are saying: apps.shopify.com/helpdesk#reviews
Other positions: gorgias.com/about-us/jobs
Discover the Gorgias Platform
Learn about our Compensation Policy
Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.
Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact accommodation@gorgias.com
Compensation Range: $174K - $192K
-
Director, Agency Partnerships
1 week ago
New York, United States VidMob Full timeVidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world's largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob's influence lies in its partnerships and...
-
Agency Partnerships Manager
1 month ago
New York, New York, United States Prismic Full timeHello. We are Prismic.We're looking for an Agency Partnerships Manager to join our Revenue team. We've built a Headless Website Builder that is used by thousands of companies around the world. Creative developers use Prismic to build modern websites and make them easily editable by marketing teams. We've built a trust-based selling culture focused on...
-
Partnerships Director
1 month ago
New York, New York, United States Vidmob Full timeVidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world's largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob's influence lies in its partnerships and...
-
Director Institutional Partnerships
2 months ago
New York, United States SafeHorizon Full timeThe Director of Institutional Partnerships will play an exciting role in generating new partnerships in support of Safe Horizon’s programs as the agency seeks to significantly increase private revenue to enhance its mission and strategic initiatives. This position will be a self-driven frontline fundraiser focused on building, growing and overseeing a...
-
Agency Partnerships Manager | North America
1 month ago
New York, United States Prismic Full timeHello. We are Prismic.We're looking for an Agency Partnerships Manager to join our Revenue team. We’ve built a Headless Website Builder that is used by thousands of companies around the world. Creative developers use Prismic to build modern websites and make them easily editable by marketing teams. We've built a trust-based selling culture focused...
-
Agency Partnership Development Specialist
3 days ago
New York, New York, United States Snap Full timeAbout the RoleWe are seeking a highly skilled Agency Partnership Development Specialist to join our team at Snap. As a key member of our partnership development team, you will be responsible for building and managing relationships with our independent media agencies to help them expand their digital presence on our platform.Key ResponsibilitiesDevelop and...
-
Agency Partnership Development Specialist
5 days ago
New York, New York, United States Snap Full timeAbout the RoleWe are seeking a highly skilled Agency Partnership Development Specialist to join our team at Snap. As a key member of our partnership development team, you will be responsible for building and managing relationships with our independent media agencies to help them expand their digital presence on Snapchat.Key ResponsibilitiesDevelop and...
-
Director of Platform Partnerships
4 days ago
New York, United States Influencer Full timeJob DescriptionJob DescriptionROLE: Director of Platform PartnershipsLOCATION: New York SALARY: up to $120,000 + bonus Who are we?We are the originators of influencer marketing.Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.From big brand launches to shifting...
-
VP, Agency Partnerships
1 month ago
New York, New York, United States Yieldmo Full timeWho We Are:Yieldmo is an advertising technology company that operates a smart exchange that differentiates and enhances the value of ad inventory for buyers and sellers.As a leader in contextual analytics, real time technology, and digital formats, we create, measure, model, and optimize campaigns for unmatched scale and performance.By understanding how each...
-
VP, Agency Partnerships
1 month ago
New York, New York, United States Yieldmo Full timeWho We Are:Yieldmo is an advertising technology company that operates a smart exchange that differentiates and enhances the value of ad inventory for buyers and sellers. As a leader in contextual analytics, real time technology, and digital formats, we create, measure, model, and optimize campaigns for unmatched scale and performance. By understanding how...
-
Director, Partnership Sales
3 months ago
New York, United States teamworkonline Full timeTeam Playmaker (âPlaymakerâ), is hiring a Director, Partnership Sales to play a key role in our organization. Playmaker works with marquee properties across professional sports, entertainment, media and lifestyle delivering innovative solutions to create integrated and meaningful partnerships. The comprehensive slate of consulting and sales...
-
Strategic Agency Partnership Manager
1 week ago
New York, New York, United States The Ladders Full timePosition Overview:We are seeking a highly skilled and driven Strategic Agency Partnership Manager to enhance and propel our media agency expansion across North America. Reporting directly to the VP of NorAm Agency Partnerships, you will be instrumental in fostering scalable business development by managing relationships with key growth agencies, engaging...
-
International Recruitment and Partnerships Director
39 minutes ago
New York, United States Manhattan College Full timeJob SummaryThe Director of International Enrollment and Partnerships will be responsible for developing and implementing a comprehensive international recruitment strategy to meet the institution's enrollment goals. This includes creating and managing partnerships with international higher education institutions and organizations, as well as building...
-
Director, Marketing
2 months ago
New York, United States Solomon Page Full timeOur client, a media and entertainment non-profit in NYC, is looking for a Director of Marketing and Partnerships. The Director of Marketing and Partnerships will play a pivotal role in fortifying the company's brand presence and fostering revenue growth. This multifaceted position demands a visionary leader capable of orchestrating strategic marketing...
-
Director of Strategic Partnerships
3 weeks ago
New York, United States Inspir Carnegie Hill LLC Full timeJob Title: Director of Strategic PartnershipLocation: New York, New YorkEmployment Type: Full Time Department: Sales About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior...
-
New York, United States Manhattan College Full timeJob DescriptionOverviewThe Director of International Enrollment and Partnerships will be responsible for developing and implementing a comprehensive international recruitment and enrollment strategy to meet the institution's goals. This includes creating and managing partnerships with international higher education institutions and organizations, as well as...
-
Director of Strategic Partnerships
1 month ago
New York, United States Inspir Carnegie Hill LLC Full timeJob Title: Director of Strategic PartnershipLocation: New York, New YorkEmployment Type: Full Time Department: Sales About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior...
-
Director of Strategic Partnerships
1 month ago
New York, United States Inspir Carnegie Hill LLC Full timeJob Title: Director of Strategic PartnershipLocation: New York, New YorkEmployment Type: Full Time Department: Sales About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior...
-
Director of Strategic Partnerships
1 month ago
New York, United States Inspir Carnegie Hill LLC Full timeJob Title: Director of Strategic PartnershipLocation: New York, New YorkEmployment Type: Full Time Department: Sales About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior...
-
Director of Strategic Partnerships
10 hours ago
New York, United States Inspir Carnegie Hill LLC Full timeJob Title: Director of Strategic PartnershipLocation: New York, New YorkEmployment Type: Full Time Department: Sales About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Insp r. Known nationally for innovation in the senior living...
