Patient Services Specialist
7 days ago
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Major/Essential Functions
Answering calls for multiple divisions within the department. Performs routine administrative support as needed. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Applicant needs to be fluent in English both orally and in written form. Intermediate knowledge of Microsoft Office products such as Outlook, Word, and Excel. Organizational and time management skills are required with the ability to work with minimal supervision to meet accuracy standards and multiple calendar deadlines monthly. Medical office experience both orally and in written form are also a plus.
Occasional Duties
As directed by leadership
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Previous call center and medical office experience
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
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