Current jobs related to Patient Services Supervisor - Lubbock - Texas Tech University Health Sciences Center
-
Patient Services Coordinator
3 weeks ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timeJob SummaryWe are seeking a highly skilled Patient Services Coordinator to join our team at Texas Tech University Health Sciences Center. As a key member of our front clinic operations team, you will be responsible for ensuring smooth patient flow and providing exceptional customer service to our patients.Key ResponsibilitiesOperational Excellence:...
-
Patient Services Coordinator
1 week ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timeJob SummaryThis role is responsible for ensuring the smooth operation of the front clinic patient flow. As a primary contact for patients, you will be responsible for scheduling appointments, preparing necessary paperwork, receiving patients, and maintaining records. Additionally, you may be responsible for processing charges for clinic services, filing...
-
Patient Services Coordinator
2 weeks ago
Lubbock, Texas, United States Providence Health & Service Full timeJob SummaryUnder the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. Our caregivers are valued for their commitment to patient-focused, whole-person care...
-
Patient Services Coordinator
4 days ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timeJob SummaryThis role is responsible for ensuring the smooth operation of the clinic patient flow. As a primary contact for patients, you will be responsible for scheduling appointments, preparing necessary paperwork, receiving patients, and maintaining records. Additionally, you will process charges for clinic services, file insurance claims, respond to...
-
Senior Patient Services Coordinator
4 weeks ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timePosition OverviewThe Senior Patient Services Coordinator plays a vital role in ensuring exceptional patient care and administrative support within a healthcare environment. This position involves:Multi-line Phone Management: Efficiently handling incoming calls to address patient inquiries and concerns.Technical Proficiency: Utilizing Microsoft Office...
-
Senior Patient Services Coordinator
4 weeks ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timePosition OverviewThe role of the Senior Patient Services Coordinator involves a variety of responsibilities aimed at enhancing patient experience and operational efficiency within the healthcare environment.Key ResponsibilitiesMulti-line Phone Management: Efficiently handle incoming calls, ensuring clear communication and prompt assistance.Proficient Use of...
-
Sr Patient Services Specialist
3 weeks ago
Lubbock, United States Texas Tech University Health Sciences Center Full timePosition DescriptionThis position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for...
-
Patient Services Specialist On Call
1 week ago
Lubbock, Texas, United States Providence Service Full timeAbout the RoleWe are seeking a skilled Patient Services Specialist to join our team at Providence Shared Services. As a key member of our Revenue Cycle team, you will play a vital role in ensuring the smooth registration and arrival process for patients.Key ResponsibilitiesAssist patients during the on-site registration and arrival process for scheduled and...
-
Senior Patient Services Coordinator
4 weeks ago
Lubbock, Texas, United States Texas Tech University Health Sciences Center Full timeSenior Patient Services Coordinator Position Overview This role is pivotal in ensuring efficient patient flow within the clinic environment. The incumbent will act as the primary liaison for patients, handling appointment scheduling, preparing essential documentation prior to patient visits, welcoming patients, and maintaining accurate records. Additionally,...
-
Patient Services Specialist
1 month ago
Lubbock, United States Providence Health & Service Full timeJob DescriptionUnder the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. Providence caregivers are not simply valued - they're invaluable. Join our team...
-
Patient Services Specialist
4 weeks ago
Lubbock, United States Providence Health & Service Full timeJob Description Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. Providence caregivers are not simply valued - they're invaluable. Join our...
-
Patient Services Specialist Onsite
1 week ago
Lubbock, Texas, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Service. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth registration and arrival process for patients.Key ResponsibilitiesAssist patients during the on-site registration and arrival process for scheduled...
-
Environmental Services Supervisor
3 weeks ago
Lubbock, Texas, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Environmental Services Supervisor to join our team at Providence Health & Services. As a key member of our facilities management team, you will be responsible for supervising a small group of employees while performing Environmental Services within assigned areas of responsibility.Key ResponsibilitiesSupervise and...
-
Patient Services Specialist
2 weeks ago
Lubbock, Texas, United States Providence Health & Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and arrival process for patients, while also completing financial clearance functions.Key ResponsibilitiesAssist patients during the...
-
Nurse Supervisor
2 weeks ago
Lubbock, Texas, United States Texas Department of Aging & Disability Services Full timeJob Title: Registered Nurse Shift SupervisorJob Summary:We are seeking a highly skilled Registered Nurse Shift Supervisor to join our team at the Texas Department of Aging & Disability Services. As a key member of our nursing staff, you will be responsible for coordinating and overseeing nursing activities, ensuring appropriate nursing staff coverage during...
-
EVS Supervisor
2 weeks ago
Lubbock, Texas, United States Integrated Support Solutions Full timeAbout Integrated Support SolutionsWe are a healthcare organization dedicated to delivering exceptional patient experiences through our culinary arts, environmental services, and leadership programs. Our mission is to elevate the patient experience by elevating our team members.Our CultureWe value collaboration, innovation, and a commitment to excellence. Our...
-
Registered Nurse Shift Supervisor
4 days ago
Lubbock, Texas, United States Texas Health & Human Services Commission Full timeJob SummaryWe are seeking a highly skilled Registered Nurse Shift Supervisor to join our team at the Texas Health & Human Services Commission. As a Registered Nurse Shift Supervisor, you will be responsible for coordinating and overseeing nursing activities, ensuring appropriate nursing staff coverage during assigned shifts, and providing exceptional patient...
-
Registered Nurse Shift Supervisor
6 days ago
Lubbock, Texas, United States Texas Health & Human Services Commission Full timeJob SummaryWe are seeking a highly skilled Registered Nurse Shift Supervisor to join our team at the Texas Health & Human Services Commission. As a Registered Nurse Shift Supervisor, you will be responsible for coordinating and overseeing nursing activities, ensuring appropriate nursing staff coverage during assigned shifts, and providing exceptional patient...
-
Nurse Supervisor
1 week ago
Lubbock, Texas, United States Texas Health & Human Services Commission Full timeJob SummaryWe are seeking a highly skilled and experienced Registered Nurse Shift Supervisor to join our team at the Texas Health & Human Services Commission. As a key member of our healthcare team, you will be responsible for coordinating and overseeing nursing activities, ensuring appropriate nursing staff coverage during assigned shifts, and providing...
-
Patient Access Supervisor
4 weeks ago
Lubbock, Texas, United States Lubbock Heart & Surgical Hospital Full timePosition Overview:The Patient Access Lead is accountable for overseeing the daily functions of the Front Desk, Medical Records, Operator, and Business Office teams. This role ensures that front desk operations are conducted efficiently and effectively, fostering a collaborative environment with other staff and medical professionals.Key Responsibilities:1....
Patient Services Supervisor
3 months ago
Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor.
Major/Essential Functions
- Work with the Program Director to coordinate and oversee day to day operations. Computer scheduling and communication of mental health and Phone service/appointments.
- Develops procedures and workflows with administrator for efficient operations.
- Works in collaboration with primary care health providers, case management providers, employees, and outside consultants as needed to ensure a high-quality continuum of care that comprehensively meets the needs of the patient.
- Develops strategies for improved efficiency and evaluate performance of team operations to pinpoint areas for improvement
- Supervises assigned team members for daily operations and leads team for departmental objectives
- Trains new staff as appropriate on health systems work flows and PSS workflows.
- Conducted follow-up calls with patients' post-appointment to ensure satisfaction.
- Assisted patients with paperwork and appointment preparation.
- Responded promptly and professionally to urgent requests from providers or patients.
- Processed specialist visits referrals according to protocols.
- Collaborated effectively with healthcare professionals and staff.
- Updated patient profiles via computer system data entry.
- Maintained cleanliness of waiting area.
- Lead the front desk operations including answering phones, scheduling, insurance verification, and payments collection.
- Verified insurance eligibility through online systems or phone calls.
- Interact with patients and faculty, handling additional tasks as needed.
- Handle daily mail, faxes, and emails with high confidentiality.
- Ensure all insurance pre-visits, pre-authorizations, and referrals were on file before visits.
- Collected co-pays, deductibles, and co-insurance payments from patients.
- Provides billing inquires to the coders to help discuss with patients.
- Handled medical records, ensuring compliance with legal and HIPAA regulations.
- Organized weekly meetings with administrator to discuss relevant information.
- Collaborated with Clinic Leadership to improve clinic flow and patient satisfaction.
- Promoted teamwork and positive patient perceptions through effective communication.
- Complete duties/projects as assigned by department administrator.
Occasional Duties
Other duties assigned
Required Qualifications
High school diploma or equivalent. A minimum of five (5) years of customer service experience of which two (2) years are in an of supervisory role. Experience in a clinic or physician's office preferred. OR At least three (3) years of experience at TTUHSC in the Patient Services Program, one (1) year of supervisory experience.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
