Program Support Assistant

1 month ago


San Juan, United States Veterans Health Administration Full time

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties and responsibilities include:
Participates in calls and obtains valuable and pertinent information to facilitate the development of patient flow principles;
Assures that the Service is up to date on all new initiatives and proactively identifies upcoming areas of focus;
Manages the design and development of all reports and databases, translating data into meaningful management information;
Assists management in the daily tracking functions to assist programs and providers with access and prevent a high no-show rate, missed opportunities, and cancellations;
Prepares and submits requests for program clinical needs through the proper mechanism;
Analyzes program performance data to identify deficiencies and impact on the services;
Detects inconsistencies or errors in data determines the source of the problem and the cause, discusses errors with the supervisor and recommends methods to correct the data problem;
Conducts investigational studies as needed or as directed to clarify data;
Develops and continuously updates database systems for extracting accurate data for recurring and nonrecurring reports and tracking outcome analysis on a variety of administrative, clinical, and outcome data;
Performs other related duties as assigned.

Work Schedule:
Full-Time, Monday - Friday 07:30am - 4:00pm


Recruitment & Relocation Incentives:
Not authorized


Financial Disclosure Report:
Not Required



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