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Clinic Support Professional

2 months ago


Minneapolis, United States University of Minnesota Physicians Full time

Why M Physicians?

Regardless of role, we recognize that every member of our team is vital At M Physicians, we value candidates from all different clinical and administrative backgrounds with a passion for helping patients and an interest in growing in their career in healthcare

Whether you’ve received formal training as a Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Medical Assistant, or if you’re looking to start or expand your professional knowledge with hands on clinical experience, we have a career path for you

As a Clinical Support Professional, you will play a meaningful role in supporting providers and patients during their clinic visits. Key responsibilities include monitoring clinic schedules, greeting and guiding patients to their examination room, and collecting pertinent medical information for their health records. In addition, you will be a valued partner in delivering an outstanding patient experience by coordinating and communicating with other members of the health care team, including working alongside nursing staff, advanced practice providers, and physicians, among others.

What you will do:

  • You will play a meaningful role in supporting providers and patients during their clinic visits.
  • Monitoring clinic schedules, greeting and guiding patients to their examination room, and collecting pertinent medical information for their health records.
  • Act as valued partner in delivering an outstanding patient experience by coordinating and communicating with other members of the health care team, including nursing staff, advanced practice providers, and physicians, among others.
  • Depending on scope of certification or license, some employees will be assisting with minor in office procedures, giving injections and immunizations and other laboratory/sample collections.

What you will need:

  • As an Emergency Medical Technician (EMT): NREMT & MN EMT certification
  • As a Medical Assistant (MA): Medical Assisting Diploma from a CHEA/CAAHEP accredited program (CMA or RMA preferred)
  • As a Visit Facilitator: In the absence of a certification or license, a high school diploma or GED and 1+ year of customer service experience is required

If selected for hire, compensation and job classification will be individually determined based on a candidate’s specific background, including licensure, certifications, and experience level.

Location: 2020 E 28th St, Minneapolis, MN 55407

Hours: 40 hours, 1.0 FTE between the hours of 8am-5pm Monday thru Friday

Sign-On Bonus: (Bonus may be available to qualified applicants)

Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.