Clinical Support Associate

1 week ago


Minneapolis, Minnesota, United States People Incorporated Full time

Healthcare Support Specialist - Stark Clinic

Job Category: Direct Care Requisition Number: MEDIC002643

Position Overview

We are looking for a dedicated Healthcare Support Specialist to join our Outpatient Mental Health Clinic at Stark Clinic. This role is essential in assisting our primary care and psychiatric professionals while fostering comprehensive health and wellness.

As part of a collaborative team, you will play a vital role in creating a person-centered care environment through effective client engagement, thorough assessments, and timely documentation.

Work Schedule: .8 FTE Monday-Thursday 8:00am - 4:30pm

Key Responsibilities

  • Collect and document client vitals and health status changes.
  • Coordinate services related to psychiatric symptom surveys and well-being assessments.
  • Provide administrative support for prescription refills, prior authorizations, and obtaining medical records.
  • Maintain accurate documentation in the Electronic Health Record (EHR) system.
  • Respond to client inquiries via phone, email, and in-person, assisting with appointment scheduling.

Qualifications

Applicants should possess an Associate of Arts degree in a behavioral sciences field or have graduated from a Certified Medical Assistant program. In lieu of an AA degree, an AA in any field combined with three years of administrative support experience in healthcare may be considered.

Preference will be given to candidates with prior medical assistant experience and those who have worked with individuals experiencing mental health challenges.

Certifications

National certification as a registered medical assistant is preferred.

Benefits

  • Employer-paid Short & Long-Term Disability Insurance & Life Insurance
  • 403(b) Retirement Savings Plan with a 3% employer-match
  • Multiple health and dental insurance plans available
  • Four weeks of Paid Time Off, Floating Holiday, and recognized company holidays
  • Access to training and continuing education opportunities

People Incorporated is committed to fostering a diverse workplace and encourages individuals from various backgrounds to apply. We are an Equal Employment Opportunity and Affirmative Action Employer.



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