Fuel Systems Operations Agent

RDU Airport Authority provides a world-class customer experience for millions of passengers traveling to or through the airport. Our organization honors leadership, integrity, teamwork, excellence, and respect. We’re known for innovation, and we need skilled professionals to match our team. Here at RDU, we’ve created a culture that attracts bright, passionate, and caring people who sincerely want to do their best for our internal and external partners. Our organization offers a dynamic, fast-paced environment that promotes teamwork, creativity, and collaboration. As a team member at RDU, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission, to advance your career trajectory, and to have room for fun and fulfillment in your daily life.

Does this sound like the new adventure that you have been searching for? If so, please consider applying for the Fuel Systems Operations Agent. This role directs and monitors the receipt, storage, inventory, and transfer of aviation, glycol, and ground fuel products per local, state, federal, and Airport Authority standards and regulations. If you want to work for a rapidly expanding, medium-sized local government organization that provides great benefits, opportunities to advance, and free parking, RDU may be your next and best career move  

At RDU, your career goals guide our efforts. Most importantly, we fly high and help people find freedom—freedom to land in a place that fits today and one that fits in the future, freedom to find clarity in chaos, to lean into transition and achieve growth, Freedom to thrive on both sides of the equation. RDU provides an opportunity to work with an awesome team, all dedicated to our core values of Learning, Integrity, Team, Excellence, and Respect.

ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Operates Control Room, directs and monitors receipt, storage, issue, transfer, and product inventory/accounting operations of aviation, glycol, and ground fuel products using automated systems, and maintains product inventory to meet airport and customer demands.
• Answer phone calls for urgent/emergency work, determine the level of urgency, and contact the appropriate person while creating a work order in the Computerized Maintenance Management System (CMMS).
• Closely monitors the overall functions of the Control Room and its operating systems.
• Provides a quality check on all work orders before final closure in the CMMS.
• Tracks and monitors fuel movement and provides up-to-date operational status of petroleum product inventory, personnel, equipment, and facilities via an automated system.
• Ensures that fuel transactions are accurately processed and reconciled via automated systems and reviews, maintains, and ensures the accuracy of documents.
• Reports, records, schedules, and coordinates Control Room system deficiencies and maintenance.
• Performs meter reconciliations, reports variances to Into-Plane Vendors, sends inventory reports, and samples pipeline receipts.
• Compliance with all training, environmental, safety, and OSHA standards and regulations.
• Assists Fueling Systems Operations Supervisor in updating and maintaining operating checklists and procedures.
• Monitors, reports and responds to emergency warning systems.
• Performs periodic after-hours facility and resource security checks.
• Periodically performs fuel quality assurance tests on incoming products as required.
• Assists with snow removal efforts and other inclement weather-related needs.
• Performs additional duties as required or assigned.

Hiring Range:

• Maximum - Commensurate with experience
• Minimum $17.83

MINIMUM QUALIFICATIONS

Required Education and Experience

• Education: High School diploma or equivalent
• Experience: 3 years of aircraft fuels accounting OR data entry experience OR other relevant experience

Preferred Experience

• Experience: 5 years in a similar fuels-related career field focused on aircraft fuels accounting

Required Licenses or Certifications:

• Valid NC Driver's License

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Fuel systems, piping, automated fuel systems, and related equipment and methods used to receive, store, dispense, and account for aviation, glycol, and ground fuel products.
• Fuel farm hazards, safety rules, and regulations
• Applicable software programs, such as Varec Fuels Manager, CMMS, and MS Office applications

Skill in:

• Written and verbal communication analysis and problem-solving
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Attention to detail
• Customer service

Ability to:

• Plan, organize, and monitor work in progress.
• Interpret technical data and information.
• Read, write, understand, and speak English fluently.
• Work effectively in a teamwork environment as well as independently
• Formulate sound conclusions.
• Handle difficult situations with tact and diplomacy.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Work independently, rotating shifts, including weekends and holidays, as needed.
• Must possess the visual acuity to identify and distinguish between colors, operate a computer, do extensive reading, and observe and inspect control panels, property, facilities, and operations.

RDU Benefits:

At RDU, you’re not just a blip on the radar. We appreciate you and care about your health, happiness, and future. Here’s a snapshot of our awesome benefits

• Work-Life Harmony
  • Paid Vacation Leave
  • Paid Sick Leave
  • 11 Paid Holidays
  • Flexible Holiday Options
• Health and Wellness
  • Comprehensive Wellness Program
  • On-site Fitness Classes & Employee Fitness Center Access
  • Health Savings Account (HSA) – with matching employer contributions
  • Flexible Spending Accounts – medical and dependent care options
  • Opportunities for employer-paid or discounted insurance plans
• Financial Wellness
  • Tuition assistance and career development
  • Shift Differential pay
  • 401(k) plan, Traditional and Roth options – with matching employer contributions
  • 457(b) plan, Traditional and Roth options
  • NC Pension Retirement Plan
  • Employee Discounts – cell phone service plans, RDU Airport Terminal stores, and restaurants

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work may be performed indoors in environmentally controlled or non-controlled conditions or outdoors in potentially adverse conditions on uneven ground in all types of weather. May regularly be exposed to loud sounds and distracting noise levels, such as from office equipment, machinery, and overhead or ground level aircraft noise.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Incumbents may be subjected to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, workspace restrictions, vibrations, chemicals, and oils. Positions in this class typically require typing, talking, hearing, seeing, grasping, standing, sitting, walking, and repetitive motions.

Experience Required

• 3 year(s): Aircraft fuels accounting OR data entry experience OR other relevant experience

Preferred

• 5 year(s): Work experience in a similar fuels related career field focused on aircraft fuels accounting.

Education Required

• High School or better

Licenses & Certifications Required

• NCDL C

Skills Required

• Teamwork
• Written Communication
• Verbal Communication
• Customer Service

Behaviors Preferred

• Dependable: Stays focused and executes tasks
• Collaborative: Supports organization and team goals
• Business Oriented: Applies broad knowledge and seasoned experience in addressing complex issues
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Customer Focus: Understands who customers are

Motivations Preferred

• Self-Starter: Does not require outside inspiration to be motivated
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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