Ground Service Agent Supervisor

6 days ago


Morrisville North Carolina, United States dnata Full time

About the Role:

We are seeking a highly skilled and experienced Ground Service Agent Supervisor to join our team at RDU Airport. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient handling of aircraft and ground support equipment.

Key Responsibilities:

  • Guiding inbound/outbound airplanes to and from the gate
  • Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies and conveyor belts
  • Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more
  • Maintaining safety and security on the ramp and practicing all safety policies and procedures
  • Communicating efficiently with ground personnel and flight crews
  • Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures
  • Working with other departments to ensure on-time performance of flights
  • Performing other duties as assigned

Requirements:

  • 1+ years ramp/ground service supervisor experience required
  • Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
  • Must be able to pass SIDA airport and training tests
  • Possess a high school diploma or GED equivalent
  • Possess basic computer literacy

About dnata:

dnata is one of the world's largest air services providers, ensuring the aviation industry operates smoothly and efficiently in 129 airports. We offer ground handling, cargo, travel, and flight catering services in 35 countries across six continents, serving over 300 airline customers worldwide.

As a trusted partner to the aviation industry, we handle over 1,900 flights daily, move over 8,500 tons of cargo, book over 16,000 hotel stays, and uplift over 320,000 meals. Our commitment to delivering exceptional service and quality has earned us the title of 'Ground Handler of the Year' for seven consecutive years.



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