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Admin Assistant III
2 months ago
Req ID: RQ180298
Type of Requisition: SCA
Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
Job Family: SCA
Skills:
Calendar Management,Communication,Customer Service,Microsoft Office,Office Administration
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Discover a career that is challenging, impactful, and mission critical. Join our team as an Administrative Assistant III and make an impact on our customer. While you help us advance the mission, we’ll help advance your career.
HOW AN ADMINISTRATIVE ASSISTANT III WILL MAKE AN IMPACT:
Team members facilitate and track the movement of potential new hires via the hiring model and are empowered to recommend process improvements when identified
The hiring model can fluctuate year to year based on the number of new employees we are trying to reach
In order to ensure we hit our numbers, it is crucial we ensure no applicant falls through the cracks or gets lost in the-process
Team members coordinate with numerous mission partners on topics that have a direct impact across the full spectrum of the onboarding process
This is a fast-paced office as hiring requirements and deadlines must be met
The office consists of 28 officers across three branchesThis requirement is for our call center team which also reviews all applicant files and is a team of 6 within the Branch
We are all located in the same office in the WMA
The call center/file review team member operates within a team environment while working independently to achieve division goals
Verbal and written communication skills are critical as the team member will have frequent interaction with several business partners and applicants
As a representative of the sponsor organization, professionalism and discretion is required at all times
The ability to adapt to change and process requirements are needed in order to meet organizational goals and while technology is being updated constantly
There is no required travel with this position
The AA must excel with Outlook-the expectation is that the AA will know how to use all functions (i.e., send emails, recall emails, use out of office, set up meetings in the calendar function, set task reminders if needed)
Must have the capability of to learn new tools and applications that are applicable to the position and the competency to troubleshoot if necessary
Training will be provided for all new team members
On average, within 2-4 months the AA should be comfortable with our applications
Once the AA demonstrates competency and expertise, it is expected that the AA will train new team members coming onboard
All team members are required to take any mandated sponsor organization training
Vault access will be granted in order to open or close the vault when necessary
Will need to complete all mandatory organization training in order to gain access to perform job duties
Will be given and will need to give specific training for their daily work duties to new officers in the same position
The AA will initiate calls to applicants to retrieve information for applications
The AA will answer the phones and be able to resolve any applicant questions or concerns
Ensure that an applicant file is complete once a COE has been accepted and moves forward in the process
Must be able to answer applicant questions, troubleshoot, and make follow up calls while reviewing files throughout the day
The applicant files are divided equally among the six team members
On average, each team member will receive 10-15 files a week and it is expected that the files will be reviewed within 7 business days of being received
Quotas are driven from our business partners to ensure they meet their numbers for new employees
WHAT YOU'LL NEED TO SUCCEED:
The position requires an active TS/SCI with Polygraph clearance
The position requires High School Diploma and three (3) years of relevant experience or equivalent combination of education and experience
The call center hours are from 9am-5pm and a sliding schedule will be needed in order to ensure coverage; the AA in this position may start their day no earlier than 6am
Candidate must be able to operate in a team environment as well as successfully work on their own
This position is on customer site
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#OpportunityOwned
#GDITCareers
#WeAreGDIT
#EAPolyReferrals2023
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#Jet
The likely hourly rate for this position is between $27.82 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.