Customer Service Representative

2 months ago


Canby, United States OBC Northwest Full time
Customer Service Agent

Company Description:
OBC Northwest, Inc. is a manufacturer and distributer of greenhouse, nursery, horticultural, and agricultural supplies. Our philosophy is to provide superior service and products to all our customers. Our sales and distribution area covers the West Coast, Idaho, Utah, Montana, Hawaii, Canada, and Alaska.
OBC Northwest, Inc. believes that each employee can make a significant contribution to our success. That contribution should not be limited by assigned responsibilities. Therefore, this job description outlines primary duties, qualifications and job scope, but does not limit the employee to only the work specified. We expect that employees will offer their services whenever and wherever necessary to help ensure our success.

Job Description and Responsibilities
The Customer Service Agents responsibilities include, but are not limited to:
• Provides excellent customer service.
• Works with customers via phone, fax, e-mail and in person at counter to process quotes and order requests.
• Tracks orders status and provides updates and information to sales team and customers.
• Enters orders accurately an in a timely manner.
• Maintains accurate customer information in company database.
• Follow company’s procedures and policies for order entry deadlines.
• Customer Service Agent must be knowledgeable with current stock and inventory sold by OBC NW and its vendors.
• Any other duties as required and/or requested.

Requirements:
• High School Diploma or equivalent.
• Knowledge of Microsoft Office, especially Outlook and Excel preferred.
• Ability to multi-task and establish priorities.
• Sharp attention to details.
• Analytical and problem-solving abilities.
• Experience working with SAP preferred but not required.
• Excellent verbal and written communication skills.

Benefits:
• Paid vacation and sick leave
• Full medical benefits package
• Retirement plan
• Pay is commensurate with experience, starting at $18.00 per hour

Hours: Monday - Friday 8am-5pm

Send resume by email to be considered.


  • Canby, Oregon, United States Canby Builders Supply Full time

    Job SummaryCanby Builders Supply is a leading provider of building materials and services. We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Cashier.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for all customers.Process cash, credit card, and...


  • Canby, Minnesota, United States Waste Connections US, Inc Full time

    Job Summary:Waste Connections US, Inc. is seeking a highly motivated and customer-focused Customer Service Representative to join our team in a call center office setting. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving disputes, and promoting goodwill through effective...


  • Canby, United States Waste Connections US, Inc Full time

    Kahut Waste Services, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Canby, Oregon . The schedule for this position is Monday-Friday from 8:00 AM-5:00 PM . The starting rate of pay is $19.00/hour . Bilingual in English & Spanish with pay differential. CULTURE: It’s a Great place...


  • Canby, United States Waste Connections Full time

    Kahut Waste Services, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Canby, Oregon. The schedule for this position is Monday-Friday from 8:00 AM-5:00 PM. The starting rate of pay is $19.00/hour. Bilingual in English & Spanish preferred with pay differential. CULTURE: It's a Great place to work!...


  • Canby, Minnesota, United States NW Employment Solutions Full time

    Job DescriptionNW Employment Solutions is partnering with a local equipment rental company to fill a Bilingual Customer Service Representative position.Key Responsibilities:Greet customers in person and over the phone, providing exceptional customer service and support.Utilize a computer to enter data and generate invoices, ensuring accuracy and...


  • Canby, Minnesota, United States Opti Staffing Full time

    Job SummaryThe Customer Service/Lab/Data Entry Assistant will be responsible for providing exceptional customer service, assisting lab technicians in daily operations, and performing data entry tasks in a high-throughput plant and soils lab.Key Responsibilities:Answering phone calls and responding to customer inquiriesAssisting lab technicians with daily...


  • Canby, Oregon, United States Canby Builders Supply Full time

    Job SummaryCanby Builders Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Warehouse Associate. In this role, you will be responsible for providing exceptional customer service, ensuring accurate load tickets, and maintaining a clean and organized warehouse environment.Key ResponsibilitiesCustomer...


  • Canby, Oregon, United States Marquis Companies Full time

    About the Role:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Marquis Companies. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:Answering multi-line telephones and taking messagesGreeting...


  • Canby, United States Owens Pump & Equipment Full time $26 - $32

    Job DescriptionJob DescriptionWe are seeking an Inside Sales Representative to join our team! This is not a retail position, candidates must be able to speak technically, have the ability to explain technically, and extract information. The candidate shall be able to offer solutions to our customers to drive company revenue.Responsibilities:Size and quote...


  • Canby, United States Canby Builders Supply Full time

    Job DescriptionJob DescriptionDescription:Canby Builders Supply is known for its outstanding service and dedication to our customers. CBS Cashiers are responsible for providing excellent customer service, handling cash and credit transactions using our POS software and register, keeping the store and area clean and tidy, answering the phones with a smile and...


  • Canby, United States Canby Builders Supply Full time

    Job DescriptionJob DescriptionDescription:Job descriptionThis is a physically active indoor/outdoor job where you will be providing a high level of service to our customers. You will answers questions, identify products, and direct customers to lumber and building materials in the lumber yard and warehouse. In this position you will verify load tickets to...


  • Canby, Oregon, United States Canby Builders Supply Full time

    Job OverviewCanby Builders Supply is recognized for its exceptional service and commitment to customer satisfaction. As a Cashier, you will play a crucial role in delivering outstanding customer service while managing cash and credit transactions through our point-of-sale (POS) system.Key Responsibilities:Your duties will include, but are not limited...


  • Canby, United States Fluidra North America Full time

    Job DescriptionJob Description Do you enjoy working in a cross-functional capacity with both customers and employees providing inside sales support?  We are looking for someone who has a positive attitude and experience in a fast-paced call center environment. If this sounds like you, we’d love to discuss our Contract Customer for Life Advocate position...


  • Canby, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...


  • Canby, Minnesota, United States United Parcel Service Full time

    About the RoleAs a Seasonal Package Delivery Driver with United Parcel Service, you will play a critical role in delivering packages to our customers across the country. This is a seasonal role, but it can be a great stepping stone to a permanent position with the company.Key ResponsibilitiesDeliver packages to customers in a timely and efficient...


  • Canby, Minnesota, United States United Parcel Service Full time

    About the RoleCasual Package Delivery Drivers are the backbone of our operations, responsible for delivering packages to our customers in a timely and efficient manner. As a Seasonal Package Delivery Driver, you will be the face of UPS, providing excellent customer service and ensuring that our customers receive their packages on time.Key...


  • Canby, United States Franklin Electric Full time

    Job DescriptionJob DescriptionDescriptionOur vision for Customer Success is simple: “We will become an indispensable partner to our best customers — and make them loyal, raving fans of Franklin Electric — through our in-depth customer knowledge, product expertise and end-to-end support.  Our efforts will drive revenue growth, customer retention and...


  • Canby, Oregon, United States Franklin Electric Full time

    Customer Success Specialist - Aftermarket PartsDepartment: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Jennifer Newsome OverviewAt Franklin Electric, our vision for Customer Success is straightforward: "We aim to be an essential partner to our most valued customers, transforming them into loyal advocates through...


  • Canby, United States Franklin Electric Full time

    Customer Success SpecialistDepartment: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Jennifer Newsome Description Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer...


  • Canby, Oregon, United States EquipmentShare Full time

    EquipmentShare is Seeking a Regional Sales ExecutiveEquipmentShare is looking for a Regional Sales Executive to join our Core Solutions rental team. This role is pivotal in enhancing our customer outreach by fostering connections with contractors and construction industry leaders. Core Solutions Overview:Our branches provide a diverse range of equipment...