Customer Service Representative
4 days ago
About the Role:
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Marquis Companies. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.
Key Responsibilities:
- Answering multi-line telephones and taking messages
- Greeting residents, families, and visitors in a professional and friendly manner
- Arranging medical transportation and assisting with billing-related tasks
- Sorting and distributing mail and filing
What We Offer:
- Competitive wages
- Paid vacation and sick time
- Medical, dental, and vision insurance
- Life insurance, short-term disability, and AD&D coverage
- Flex spending for medical and dependent care
- 401(k) plan with employer match
- Continual growth opportunities and up to $25,000 towards ongoing education
- Uniforms provided upon hire and on employment anniversary
- Employee referral bonus
- Employee assistance program
- Employee cell phone discount
- Vital Life Foundation contribution for non-profit volunteer hours
Requirements:
- Strong customer service skills and a passion for helping others
- Professional and positive demeanor
- Excellent organizational skills and ability to multitask
- Proficiency with Microsoft Office and basic computer literacy
About Marquis Companies:
At Marquis Companies, we are committed to making our workforce an even greater reflection of the people and communities we serve. We value diversity, inclusivity, and individuality, and we strive to create a workplace culture that is welcoming and supportive of all employees. We believe that our employees are the foundation of our success, and we are dedicated to providing them with the resources and opportunities they need to grow and thrive.
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