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Senior Specialist, Global Crisis Management

2 months ago

Abbott Park, United States Abbott Laboratories Full time

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youâll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelorâs degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Abbott Park, IL location in the Global Engineering Services â Global Security Division.

As the Senior Specialist, Global Crisis Management youâll enhance Abbottâs resilience worldwide through development and implementation of Crisis Management solutions that complement Abbottâs business strategy and strengthen the companyâs ability to respond and recover from events impacting our people and business.  As an integral part of the Crisis Management team you will collaborate with global stakeholders to develop and implement crisis plans, coordinate incidents of minor to moderate scale, and support management of severe/complex incidents.  This includes developing or maintaining Crisis Management products such as a risk register, incident reports, and crisis plans.  You will also lead across the organization through delivery of Crisis Management educational materials and by providing support to operational leaders during disruptions.  Additionally, you will contribute to compliance reports and support post-crisis evaluation efforts.

The Senior Specialist, Global Crisis Management must be prepared to respond immediately to crises at any time, including during regular business hours, after hours, and on weekends and holidays; evening, weekend, and holiday coverage is required.

What Youâll Work On

  • Proactively collaborate with key stakeholders in building, sustaining, and improving the capability to prepare for, respond to, and recover from crisis incidents.
  • Coordinate response to incidents of minor or moderate complexity and scale.  Support the management of incidents of severe complexity and scale.
  • Support development of a risk register of hazards that may impact Abbottâs business and work with crisis teams and other stakeholders to identify potential impact and mitigation actions.
  • Support the production of timely, accurate, and complete incident reporting for relevant stakeholders.
  • Develop, manage, and implement plans to achieve a high level of crisis preparedness and effectiveness within area of responsibility.
  • Plan and deliver Crisis Management trainings and workshops via virtual training platforms as well as instructor-facilitated sessions.
  • Lead and influence in a matrix environment across the organization, using sound judgement, successful execution, and an understanding of how to operate effectively across diverse business teams.
  • Provide operational support to business units during business disruptions.
  • Respond immediately to a crisis that might occur during a regular business day, after hours and on weekends and holidays; evening, weekend, and holiday coverage is required.
  • Contribute to regular and annual compliance reports, metrics, and trend analyses. 
  • Implement program evaluation activities including post-crisis action reviews, identifying best practices, and opportunities for improvement.
  • Engage internal audiences through Crisis Management awareness materials and other sharable content.

Required Qualifications

  • Bachelorâs degree or relevant experience
  • 4 yearsâ experience with Crisis Management, emergency response, or related disciplines
  • Experience supporting program or project management
  • Hands on experience in incident and Crisis Management
  • Experience maintaining situational awareness and responding to incidents that pose a threat to company, property, data, or people
  • Experience with creation of metrics, reporting and analysis
  • Ability to travel domestically and internationally.  Maximum 5% travel. 
  • Problem solving skills
  • Analytical skills
  • Organizational skills
  • Ability to collaborate effectively with teammates and meet deadlines
  • Ability to interact concisely/accurately and positively with leadership and colleagues
  • Knowledge of Crisis Management best practices, policies, and procedures
  • Strong interpersonal skills
  • Direct and indirect influencing skills
  • Strong understanding of the importance of maintaining global consistency, while accommodating local nuances

Preferred Qualifications

  • Proficiency in Microsoft Office products â Word, Excel, Outlook, PowerPoint, SharePoint and Power BI
  • Familiarity with GIS mapping platforms (e.g., ESRI)
  • Experience with database management

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.



The base pay for this position is $72,700.00 â $145,300.00. In specific locations, the pay range may vary from the range posted.