Senior Crisis Management Specialist

4 days ago


Abbott Park, United States Abbott Laboratories Full time
About the Role

Abbott Laboratories is seeking a highly skilled Senior Specialist, Global Crisis Management to enhance the company's resilience worldwide through the development and implementation of Crisis Management solutions. As a key member of the Crisis Management team, you will collaborate with global stakeholders to develop and implement crisis plans, coordinate incidents of minor to moderate scale, and support the management of severe/complex incidents.

Key Responsibilities
  • Proactively collaborate with key stakeholders to build, sustain, and improve the capability to prepare for, respond to, and recover from crisis incidents.
  • Coordinate response to incidents of minor or moderate complexity and scale, and support the management of incidents of severe complexity and scale.
  • Support the development of a risk register of hazards that may impact Abbott's business and work with crisis teams and other stakeholders to identify potential impact and mitigation actions.
  • Support the production of timely, accurate, and complete incident reporting for relevant stakeholders.
  • Develop, manage, and implement plans to achieve a high level of crisis preparedness and effectiveness within area of responsibility.
  • Plan and deliver Crisis Management trainings and workshops via virtual training platforms as well as instructor-facilitated sessions.
  • Lead and influence in a matrix environment across the organization, using sound judgment, successful execution, and an understanding of how to operate effectively across diverse business teams.
  • Provide operational support to business units during business disruptions.
  • Respond immediately to a crisis that might occur during a regular business day, after hours, and on weekends and holidays.
Requirements
  • Bachelor's degree or relevant experience.
  • 4 years' experience with Crisis Management, emergency response, or related disciplines.
  • Experience supporting program or project management.
  • Hands-on experience in incident and Crisis Management.
  • Experience maintaining situational awareness and responding to incidents that pose a threat to company, property, data, or people.
  • Experience with creation of metrics, reporting, and analysis.
  • Ability to travel domestically and internationally, with a maximum of 5% travel.
  • Problem-solving skills.
  • Analytical skills.
  • Organizational skills.
  • Ability to collaborate effectively with teammates and meet deadlines.
  • Ability to interact concisely and accurately with leadership and colleagues.
  • Knowledge of Crisis Management best practices, policies, and procedures.
  • Strong interpersonal skills.
  • Direct and indirect influencing skills.
  • Strong understanding of the importance of maintaining global consistency while accommodating local nuances.
Preferred Qualifications
  • Proficiency in Microsoft Office products, including Word, Excel, Outlook, PowerPoint, SharePoint, and Power BI.
  • Familiarity with GIS mapping platforms, such as ESRI.
  • Experience with database management.

Abbott Laboratories is an Equal Opportunity Employer committed to employee diversity. We offer a comprehensive benefits package, including medical coverage, retirement savings, tuition reimbursement, and education benefits. If you are a motivated and experienced professional looking to make a difference in a global organization, we encourage you to apply for this exciting opportunity.



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