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Head of People Operations

3 months ago

New York, United States Fora Travel Full time

About Fora

Fora is a next-generation travel platform that, through training and tools, enables anyone to become a travel agent. Fora's mission is to empower 100,000 entrepreneurs to transform their passion for travel into revenue, and we’re doing it by curating incredible experiences for travelers. 

Fora was founded in 2021 by travel entrepreneurs Henley Vazquez, Jake Peters and Evan Frank. . Since then, we’ve grown to a team of 60+ full-time employees, with an office headquarters in Tribeca, New York City. We are fortunate to be backed by an incredible group of investors (Forerunner, Insight, Heartcore) and are looking for more talented and mission-driven individuals to join our team. 

About The Role

The Head of People Operations will play a crucial role in building and scaling our team, focusing on technical recruiting, organizational design, and creating exceptional candidate experiences. This role will report directly to co-founder Evan Frank and work closely with the executive team to drive our people strategy.

Key ResponsibilitiesTechnical Recruiting

  • Build and lead a high-performing technical recruiting function
  • Develop and implement innovative sourcing strategies to attract top technical talent
  • Establish relationships with universities, coding bootcamps, and tech communities to create a robust talent pipeline
  • Continuously refine our technical assessment processes to ensure we're identifying the best candidates

Organizational Design

  • Serve as a thought partner to the cofounders on organizational structure and scaling
  • Analyze current and future business needs to recommend optimal team structures
  • Develop career ladders and growth paths for technical and non-technical roles
  • Collaborate with leadership to define and evolve company culture as we scale

Candidate Recruiting Experience

  • Manage the end-to-end recruiting process, from initial outreach to offer acceptance
  • Design and implement a consistent, high-quality candidate experience across all touchpoints
  • Develop and maintain relationships with candidates throughout the hiring process
  • Regularly gather and analyze candidate feedback to continuously improve our recruiting process

Onboarding Process

  • Create a comprehensive onboarding program that sets new hires up for success
  • Develop role-specific onboarding plans that align with our company culture and values
  • Implement systems to track and measure the effectiveness of our onboarding process
  • Regularly review and update the onboarding process based on feedback and changing company needs

Requirements

  • 5+ years of experience in people operations or talent acquisition roles, with at least 2 years in a leadership position
  • Proven track record of building and scaling technical teams in a fast-paced startup environment
  • Strong understanding of organizational design principles and best practices
  • Experience developing and implementing end-to-end recruiting and onboarding processes
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization
  • Data-driven approach to decision-making and process improvement
  • Experience with HRIS and ATS systems 
  • Familiarity with current trends in HR technology and people analytics

Compensation

Compensation range is generally commensurate with experience, and for this role the range $120k - $150k + equity. Other benefits include:

  • Unlimited vacation
  • Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • One Medical + ClassPass Memberships
  • 401k plan
  • Commuter Benefits
  • Supplemental Life Insurance
  • Stock Options

This role is based in New York City with a hybrid WFH & office schedule (currently Tuesday, Wednesday, Thursday are Tribeca in-office days, with potential for flexibility for Monday and Friday as agreed).