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Head of Logistics Operations

2 months ago


New York, New York, United States Slice Full time
Job Description

Job Title: Head of Logistics Operations

Job Summary:

Slice, a leading provider of technology and services to local pizzerias, is seeking a highly experienced Head of Logistics Operations to lead our warehouse and fulfillment operations. As a key member of our Supply Chain team, you will design and implement operational controls that promote a safety culture, efficiency, profitability, and customer satisfaction.

The Key Responsibilities
  • Lead a team with infectious energy and work ethic, fostering a growth mindset culture where people feel appreciated.
  • Design operational controls to monitor, analyze, and utilize Key Performance Indicators (KPIs) for improvement opportunities.
  • Develop relationships with internal teams and cross-functional teams to positively impact customer satisfaction and retention.
  • Create and implement yearly Expense Budget, encompassing expense and capital budget allocation, strategic planning, inventory management, cost containment measures, revenue and productivity targets, and operational excellence.
  • Design and implement operational processes and systems across receiving, inventory management, picking/packing, delivery, and payments that lead to customer satisfaction, on-time and accurate deliveries, and lowest possible costs.
The Ideal Candidate
  • 7+ years of distinguished leadership experience in supply chain, distribution, transportation, and manufacturing, showcasing a track record of navigating complex profit and loss scenarios.
  • Demonstrated dedication to customer service excellence.
  • Proven experience in warehouse operations.
  • A knack for instigating and leading transformative changes within an organization.
  • Profound comprehension and practical application of lean principles and methodologies.
  • Adeptness in problem-solving, backed by sharp analytical and organizational skills.
  • A relentless drive toward goal achievement and continuous enhancement.
  • Proven prowess in persuasion, inspiration, influence, and negotiation.
  • Openness and readiness to travel as needed.
What We Offer
  • Flexible Paid Time Off
  • Market-leading medical, vision, and dental insurance
  • 401K matching up to 4%
  • Wellness reimbursement/stipend
  • Weekly pizza stipend