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Systems and Workflow Supervisor
1 month ago
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Systems and Process Supervisor
A day in the life as a Systems and Process SupervisorAssign and monitor the work including staging, wave times and pick assignments for various teamsControl the priority and pick levels of each order and maintain priority of emergency ordersEnsure communication between pickers and replenishment associates for stock replenishment needs and troubleshoot, as neededAssist the staging and shipping of products from the dock which includes quality assurance loads, loading, manifesting and closing of the trailers to be releasedAssign and monitor the work of various Distribution Center personnelParticipate in the planning/forecasting of new operational functions in the Distribution CenterUnderstand, teach and train on new technology and/or process updatesCollaborate with the leadership team to understand the objectives of each locationSupport all efforts and initiatives across all business channels implemented by the companySupport the company’s mission and goals, including applicable key performance indicators (KPIs)
What you’ll bring to the table…Batch all incoming orders together by service level and order typeAllocate all shipments (International and Domestic) for processingMaintain the operational standards of printers during the pickMaintain inventory and adjust counts when necessaryFollow the loss prevention and security guidelines as outlined in the Crate and Barrel Associate Guide to minimize inventory shrinkage and profit lossAdhere to all Foreign-Trade Zone (FTZ) procedures and guidelines to maximize FTZ compliance and benefits and minimize U.S. Customs penalties and finesMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the CBH Associate Guide
We’d love to hear from you if you have…
Proven proficiency in English language skills (written and verbal)Ability to lead and manage direct reportsExperience with Microsoft Word, Excel, and Google Mail preferred3–5 years of experience leading/coaching people; experience with Distribution Center equipment including warehouse management system (RedPrairie experience preferred)