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Manager, Group Sales
2 months ago
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Chicago Wolves Mission Statement:
The Chicago Wolvesâ mission is to win championship. Everything the front office does to support this
mission focuses on generating media and revenue that enables the organization to maintain its
positive impact on the community. Each team member has a direct effect on our mission. With that
responsibility comes accountability, creativity, and attention to detail.
Job Summary
The Group Sales Manager will be a expert in selling group tickets to Chicago Wolves games to various
organization and companies. This candidate has the desire to sell, leadership capabilities and has the
follow through to make sure all personal and departmental goals are achieved. This individual will seek
to develop business relationship to gain revenue by selling group tickets business and various groups for
the Chicago Wolves. He\she will work regular office hours and\or event hours including evenings,
weekends, and holidays. A core function of a Group Sales Account Manager will be leading as well as
generating new revenue through outbound calls, client meetings, custom emails, events, cross-selling
and generating referrals.
PRIMARY RESPONSIBILITIES:
- Meet and exceed personal revenue goals set by the leadership team.
- Meet and exceed departmental revenue goals set by leadership team.
- Help lead the group sales team and business plan with key group ticket initiatives including theme nights & events, large scale programs, special offers, and fan experience packages.
- Solicit new business opportunities for Group Sales department.
- Handle day-to-day group sales operations: fielding inbound calls, conducting outbound call
- blocks, and scheduling off site meetings with clients.
- Develop flyers, collateral, and promotions materials for events.
- Plan and coordinate theme night promotions and special events for businesses, fans, and all applicable clients to create new revenue streams.
- Assist with group sales processes including planning campaigns, sales timeline/calendar,
- group sales & retention events, along with continued training and on-boarding the ticketing
- team.
- Maintain and develop relationships with important group sales clients.
- Implement year-round communication strategies to enhance the customer experience.
- Embrace and support fan development initiatives, creative ticket sales ideas, and community.
- Other duties as assigned.
REQUIREMENTS:
- Internal drive to succeed as an individual while contributing to team success.
- Proven ability and a passion for sales.
- Ability to sell both conceptual and transactional inventory through the entire sales process from prospect identification, contact, ideation, presentation to close.
- A strong focus on prospecting, relationship sales and customer retention.
- Strong organizational and time-management skills.
- Excellent oral, written communication and presentation skills.
- Ability to function in fast-paced environment, handle multiple projects and meet deadlines.
- Available to work flexible hours including holidays, evenings and weekends.
- Valid driverâs license and personal transportation.
EDUCATION & EXPERIENCE:
- Bachelorâs degree required (Business, Communications, Marketing, Sales, preferred).
- History of academic excellence measured by GPA and/or standardized test scores.
- Minimum 4 years prior sales experience with a proven record of sales achievements.
- Proven leader
- High energy; ability to remain focused on sales goals and work independently.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.