Program Operations Analyst
7 days ago
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
The Program Operations Analyst ensures timely and accurate invoice processing, managing grant administration from application to disbursement, assisting in the development and implementation of strategic plans, supporting financial management activities such as budgeting, reporting, and analysis, and overseeing various operational tasks to ensure efficient functioning. Additionally, this role serves as the central point of contact for information management for SCSEP (Senior Community Service Employment Program) field staff across 18 states and Puerto Rico, coordinating communication, managing data, and providing essential support to ensure effective service delivery.This position is integral to the Foundation, providing comprehensive support to its leadership and management teams.
Responsibilities
Uses and analyzes data to recommend program and process improvements and to measure outcomes. Assists with management and provides oversight of business operations for organization programs including financial, IT, systems development and implementation, business processes and compliance, and data reporting systems and procedures. Collaborates with program management to support and maintain stakeholder relationships including volunteers, participants, and partners. Performs project and process management activities as needed. Prepares reports, documentation, surveys, and trend analyses for internal stakeholders of data associated within the scope of position. Keeps internal stakeholders apprised of upcoming milestones and facilitates modifications as necessary. Performs data entry, reconciliations, and quality control to ensure the integrity and accuracy of all data within the scope of position.
Qualifications
High School diploma or GED required. 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position. High degree of proficiency with MS Office Suite, particularly Power Point, Excel, Outlook and Word, as well as general technical aptitude. Familiarity with Familiarity with OneNote and Nuance required.
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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