We have other current jobs related to this field that you can find below

  • Digital E-Commerce Operations Manager

    2 months ago

    Katy, United States Academy Sports + Outdoors Full time

    Job Description : Education : Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred  Work Experiences: 5 + years in IT or related field with managerial or supervisory experience Skills: Demonstrated experience managing IT/e-commerce platforms, projects and team Strong...

  • E-Commerce Operations Leader

    5 days ago

    Katy, Texas, United States Academy Sports + Outdoors Full time

    Join a dynamic organization that prides itself on fostering a workplace culture centered around dedication, growth, and excellence.This position is responsible for ensuring a secure, scalable, and high-performing infrastructure that supports continuous business operations, encompassing on-premises, hybrid, data center, and cloud environments for seamless...

  • E-Commerce Marketing Coordinator

    5 days ago

    Katy, Texas, United States Irrigation Station - Katy Full time

    Position OverviewThe E-Commerce Marketing Coordinator plays a pivotal role in executing and overseeing strategies for Search Engine Optimization (SEO), Social Media Initiatives, Email Marketing, Paid Advertising, and Promotions for Irrigation Station - Katy. This position requires close collaboration with the Digital Operations team and the Corporate...

  • Custom Shop Inside Sales

    2 months ago

    Katy, United States RTIC Outdoors LLC Full time

    Job DescriptionJob DescriptionCustom Shop Inside Sales & Digital Marketing ManagerWho We Are…RTIC Outdoors is an outdoor lifestyle brand made for any adventure. We believe that there’s always time for great friends and great outdoor moments–with great gear you can count on. That’s why we engineer high-quality products, like coolers, drinkware, and...

  • Digital Development Manager

    4 days ago

    Katy, United States Bayone Full time

    Role: Digital Development Manager Location: Katy, TX (Onsite) Type: Fulltime Education: High School diploma or equivalent required Bachelor's degree in Computer Science, Digital Media/Web Design or relevant field of study preferred Work Experiences: 5+ years of experience in software development across multiple platforms especially including...

  • Project Management Coordinator

    5 days ago

    Katy, Texas, United States Randstad Full time

    Position Overview:The role of the IT Project Coordinator is crucial for the successful execution of various projects within the organization.Location: Katy, TexasJob Type: ContractCompensation: $30 - $35 per hourEducational Requirements: Bachelor’s DegreeJob Summary:Our client is in search of an experienced Project Coordinator who is eager to take on a...

  • E House Product and Project Manager

    3 months ago

    Katy, United States CAM Integrated Solutions LLC Full time

    Job DescriptionJob DescriptionGeneral SummaryThe E House Product & Project Manager plays a pivotal role in driving the development, implementation, and management of E House solutions (MCC House, Power Distribution House and Control House) tailored for the Oil and Gas industry and other related sectors. This multifaceted position involves overseeing product...

  • Senior IT Program Manager

    5 days ago

    Katy, Texas, United States Jobot Full time

    Competitive Compensation PackageAt Jobot, we offer a comprehensive benefits package that includes a competitive salary, excellent health benefits, annual bonus opportunities, a 401k plan, and relocation assistance among other perks.About Us:We are one of the leading retailers in the sporting goods industry, dedicated to fostering a workplace culture that...

  • Senior IT Program Manager

    5 days ago

    Katy, Texas, United States Jobot Full time

    Attractive Compensation Package, Comprehensive Benefits, Annual Bonus Opportunities, 401k, Relocation Support, and MoreThis position is hosted by: JobotAbout Us:We are one of the largest retailers in the sporting goods sector, dedicated to fostering a workplace that emphasizes diligence, dedication, and professional development.Why Consider This...

  • Senior IT Program Manager

    4 days ago

    Katy, Texas, United States Jobot Full time

    Attractive Compensation Package, Comprehensive Benefits, Annual Bonus Opportunities, 401k, Relocation Support, and MoreThis position is hosted by: JobotAbout Us:We are one of the leading companies in the sporting goods retail sector, dedicated to fostering a workplace that emphasizes diligence, dedication, and professional development.Why Consider This...

  • Senior IT Program Manager

    5 days ago

    Katy, Texas, United States Jobot Full time

    Attractive Compensation, Comprehensive Benefits, Annual Bonus Opportunities, 401k, Relocation Support, and MoreThis opportunity is hosted by Jobot.About Us:We are one of the leading retailers in the sporting goods sector, dedicated to fostering a workplace that values dedication, growth, and teamwork.Why Consider This Role?*Attractive...

  • Senior IT Program Manager

    5 days ago

    Katy, Texas, United States Jobot Full time

    Attractive Compensation Package, Comprehensive Benefits, Annual Bonus Opportunities, 401k, Relocation Support, and MoreThis position is hosted by: JobotAbout Us:We are one of the leading retailers in the sporting goods sector, dedicated to fostering a workplace that values dedication, teamwork, and professional development.Why Consider This...

  • Senior Pipeline Integrity Specialist

    5 days ago

    Katy, Texas, United States Mastech Digital Full time

    Position OverviewIntroduction:We are excited to present an opportunity for a Senior Pipeline Integrity Specialist at Mastech Digital. This role is essential for ensuring the safety and reliability of our pipeline systems.Key Responsibilities:Foster a robust safety culture aligned with corporate and departmental objectives.Assist Operations and Regulatory...

  • I&E Field Services and Commissioning Manager

    3 months ago

    Katy, United States CAM Integrated Solutions LLC Full time

    Job DescriptionJob DescriptionGeneral SummaryAt Ascend Automation and Controls, the I&E Field Services and Commissioning Manager plays a pivotal role in ensuring the seamless operation and performance of instrumentation, electrical systems, and automation controls within the Oil and Gas Industry. This role encompasses overseeing field service activities,...

  • Central Checkout Operations Leader

    5 days ago

    Katy, Texas, United States H-E-B Full time

    Job Overview:This position is essential for overseeing the effective functioning of the Central Checkout department. The individual in this role is tasked with fostering a collaborative atmosphere within Central Checkout, ensuring that team members are trained and developed to provide consistently exceptional Customer Service.KEY RESPONSIBILITIES: Exemplify...

  • Katy Park Bakery

    3 months ago

    Katy, United States H-E-B Full time

    Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Cake Decorator, you'll apply proper decorating techniques and maintain quality...

  • Associate Project Manager

    2 weeks ago

    Katy, United States TechHuman Full time

    Job Title: Project CoordinatorLocation: Onsite - Katy, TXDuration: 6-month contract + extensionsPay Rate: Up to $35/hrJob Description:We are seeking a dedicated and skilled Project Coordinator to join our team in Katy, TX. This role is integral to the success of our IT projects, offering the opportunity to manage and support various project activities. As a...

  • Associate Project Manager

    2 weeks ago

    Katy, United States TechHuman Full time

    Job Title: Project CoordinatorLocation: Onsite - Katy, TXDuration: 6-month contract + extensionsPay Rate: Up to $35/hrJob Description:We are seeking a dedicated and skilled Project Coordinator to join our team in Katy, TX. This role is integral to the success of our IT projects, offering the opportunity to manage and support various project activities. As a...

  • IT Digital Specialist

    1 month ago

    Katy, Texas, United States Academy Sports + Outdoors Full time

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.Job Description:Education:Bachelor's Degree in Management Information Systems or Computer Science related fieldWork Experiences: IT related internship or equivalent classroom experienceExperience presenting IT concepts and procedures to...

  • Katy 02 Sanitation

    3 months ago

    Katy, United States H-E-B Full time

    Job Description: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Total Store Sanitation Representative, you'll maintain cleanliness and safety for an...

Digital E-Commerce Operations Manager

2 months ago

Katy, United States Academy Sports + Outdoors Full time

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

This role is accountable for providing a secure, scalable, robust, and high-performing, high-availability infrastructure that includes on-prem, hybrid, data center and cloud to support the 24/7/365 business operations for seamless continuity, full availability and consistency. Our mission is to inculcate and maintain every day is holiday culture

Job Description:

Education:

  • Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred

Work Experiences:

  • 5 + years in IT or related field with managerial or supervisory experience

Skills:

  • Demonstrated experience managing IT/e-commerce platforms, projects and team
  • Strong technical knowledge of eCommerce, omni-channel, enterprise applications, and operating systems, network and mobile POS.
  • Subject matter expert in planning, developing and implementing IT infrastructure, technology/network scalability management, security procedures and disaster recovery protocols.
  • Detailed knowledge of various server operating systems, domain architecture, desktop & mobile engineering and store systems back-office.
  • In-depth hands on experience with enterprise firewalls, online & store systems, inventory & merchandise monitoring, audit and logging applications, state-of-the-art monitoring tools
  • Strong technical knowledge in providing 24/7 support, including a global remote user base
  • Working knowledge of IT, Security, end to end ecommerce technologies and operations.
  • Strong analysis capabilities and skills in structured problem solving.
  • Strong program and service delivery skills.
  • Deep sense of urgency and ability to identify and achieve quick wins.
  • Ability to quickly learn new subject matter areas, assess operational maturity, establish KPI s and metrics and drive towards operational maturity.
  • Great communications and collaboration skills.

Required Experience

  • 8-12 years prior experience in IT Operations
  • 8-12 years of leadership and management experience
  • Required knowledge of Cloud Technologies, Web Sphere commerce or ATG
  • Customer advocate and relentless passion to solve issues quickly.
  • Experience in introducing metrics and data as a basis for operational analysis and decision-making
  • Experience in introducing operational discipline into ad hoc process areas. Experience with data centers, process and organizational change management.
  • Experience in significantly and provable increasing maturity levels for IT and engineering operations processes.
  • Experience in working with distributed teams and processes and driving them towards high levels of operational excellence.

Responsibilities:

  • Manage system enhancements to the WebSphere platform and supporting e-commerce systems
  • Build, maintain state-of-the-art IT operations for digital/ecommerce business
  • Inculcate every day is holiday culture across board
  • Build operations team as highly data-driven giving apt quantification for each ticket and business case handling
  • Build and lead global 24/7/365 operation engineer team with focus on customer service with right competency, tool-set, culture, automation driven with agile manner.
  • Develop, manage, measure, monitor and report on key operation service-level metrics, KPIs
  • Develop and maintain a scalable organization with a well-documented roadmap, goals and objectives
  • Responsible for IT operation processes to facilitate, enable IT & business team to deliver a high quality of service
  • Representing IT operations, work collaboratively with the other departments providing IT operations services as well as enabling them with technology thought leadership.
  • Manage the planning, documentation architecture, design, implementation and support of IT operations
  • Build relationships with business partners to ensure IT ops and productivity goals are understood and exceeded
  • Provide executive reporting, real-time updates to leadership, resonate & showcase holiday readiness at all times
  • Maintain customer satisfaction (internal and external) while engaging day to day operations
  • Strive for customer centricity excellence
  • Prepare budgets and team objectives
  • Use service desk best practices, ITIL, and problem management to drive continual process improvement culture
  • Promote self-service tools, the request catalog and the knowledge repository as mechanisms to improve end-user satisfaction and reduce costs
  • Perform trend analysis including competitors, and develop action plans for improving service timeliness, maintaining compliance & audit friendly and reducing costs.
  • Stay abreast of trends in IT operations support, management, technologies, sourcing, policies, procedures and other external changes that could have an impact on IT services.

Physical Requirements & Attendance

  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.