Customer Experience Specialist
2 weeks ago
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas. As a key member of our team, this role will focus on providing exceptional service to our customers and sales team members via various communication channels. This position also plays an integral part in order management, customer care, and fostering relationships with key accounts across various departments of our organization. This role offers a contract to hire employment opportunity.Responsibilities:• Answer customer inquiries or complaints, process orders, and resolve requests to maintain customer satisfaction and drive sales.• Establish and maintain relationships with key accounts, ensuring clear and concise communication, and timely order shipment.• Proactively communicate any unmet expectations to customers, Rep firms, and Sales agencies.• Assist customers in navigating and utilizing our website.• Identify opportunities to cross-sell or up-sell products during customer-initiated contact.• Enter and track orders received via our preferred channels, alerting appropriate staff of any potential delivery problems.• Expedite the delivery of selected orders as needed and perform backend order maintenance to ensure efficient order processing.• Maintain current knowledge of all company products/brands and processes through available resources.• Foster open communication internally and externally and champion creative change to improve processing and service levels.• Support committed accounts and/or sister-companies to ensure delivery of exceptional service and to build commitment and satisfaction while providing complete solutions/resolutions to issues.• Follow established procedures to complete work and perform work at or above pre-established performance objectives.• Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace.
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Customer Experience Specialist
5 days ago
Richardson, Texas, United States Batteries Plus Bulbs, Richardson Full timeJob DescriptionOverviewBatteries Plus Bulbs, Richardson is seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Technician. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling batteries and accessories, and performing technical tasks such as battery...
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Customer Support Specialist in Retail
2 weeks ago
Richardson, Texas, United States AlphaGraphics Full timeWe are seeking a dedicated Customer Support Specialist in Retail to become an integral part of our team at AlphaGraphics. This role focuses on fostering and maintaining positive interactions with our clientele by ensuring their needs and expectations are met effectively. Benefits and Perks for the Customer Support Specialist:Attractive SalaryFlexible Work...
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Customer Engagement Specialist
2 weeks ago
Richardson, Texas, United States 6M Executives Inc. Full timePosition OverviewAre you seeking a rewarding career with long-term stability? Do you aspire to advance in your professional journey? Join an industry-leading organization where dedication is recognized and rewarded.At 6M Executives Inc., we are built on the principles of community, innovation, and exceeding client expectations. We encourage our Customer...
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Customer Experience Associate
5 days ago
Richardson, Texas, United States Lennox Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lennox. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Support: Handle a high volume of customer...
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Customer Support and Technical Specialist
1 week ago
Richardson, Texas, United States Batteries Plus Bulbs, Richardson Full timeJoin Our Team at Batteries Plus BulbsWe are seeking committed individuals to become part of our team in a customer-focused and dynamic work setting. As a **Customer Support / Technical Specialist**, you will have the chance to enhance your expertise and understanding while providing solutions to our retail and commercial clientele.Key...
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Strategic Customer Experience Leader
5 days ago
Richardson, Texas, United States HARMAN Full timeAbout the RoleThe Customer Service Manager is a key strategic and operational leadership role responsible for providing solutions and support to customers, developing team competences and skills, driving continuous improvement, and developing operational requirements, processes, and technology to achieve customer satisfaction with optimal cost to the...
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Bilingual Customer Support Specialist
2 weeks ago
Richardson, Texas, United States HispanicLatino Professionals Association Full timeBilingual Customer Support Specialist - English/SpanishEmployer: Hispanic/Latino Professionals AssociationCategory: Customer ServiceJob Type: Full TimeSalary: $20.50 per hour / $41,307.50 annuallySalary with a 4-year degree: $21.99 per hour / $44,307.50 annually+10% Bilingual Skill DifferentialAt the Hispanic/Latino Professionals Association, we believe in...
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Customer Service Specialist
3 months ago
Richardson, United States FastSigns Full timeDo your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a...
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Richardson, Texas, United States The Travelers Companies, Inc. Full timeAbout UsAt The Travelers Companies, Inc., we prioritize the well-being of our clients, our communities, and our team members. This commitment is at the heart of our mission.With a legacy spanning over 160 years, we have earned our position as a leading provider in the property and casualty insurance sector.Role OverviewAs a Bilingual Customer Support...
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Spanish-Speaking Customer Support Specialist
2 weeks ago
Richardson, Texas, United States GEICO Full timeSpanish-Speaking Customer Support Specialist Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential *In office position At GEICO, we believe that our growth is driven by individuals who enjoy solving challenges and assisting others. We are currently seeking Spanish-Speaking Customer Support Specialists to join our dynamic team. This...
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Richardson, Texas, United States HomeTeam Pest Defense Full timeOverviewAt HomeTeam Pest Defense, we prioritize our people. We ensure that you have the necessary tools, support, and training to provide an exceptional experience to every client. Our welcoming and supportive work atmosphere means that outstanding contributions are acknowledged and rewarded. If you take pride in exceeding expectations to bring a smile to...
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Customer Service 54
2 months ago
Richardson, United States Chewy Full time** Customer Service Careers** Make a Difference, Become Your Best In Chewy Customer Service, we're a team made up of strong, passionate team members dedicated to delivering an exceptional (7-star), memorable, and reliable experience for pet parents (and partners), every time! Chewy has you covered when it comes to competitive wages, medical & dental...
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Customer Service Specialist
5 days ago
Richardson, Texas, United States The Tile Shop, Inc. Full time**Job Summary**The Tile Shop, Inc. is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.**Key Responsibilities:**Proactively greet customers and provide a positive...
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Customer Service Specialist
5 days ago
Richardson, Texas, United States Platinum Eagle Insurance Full timeJob Summary:We are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Platinum Eagle Insurance. As an Insurance Sales Representative, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance needs, and providing them with tailored...
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Customer Service 56
3 months ago
Richardson, United States Chewy Full time**Hiring Alert:** Explore warehouse jobs near you! Earn great wages and enjoy competitive benefits, flexible shift options, and a fun work environment. ** Customer Service Careers** Make a Difference, Become Your Best In Chewy Customer Service, we're a team made up of strong, passionate team members dedicated to delivering an exceptional (7-star),...
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Customer Service 52
2 months ago
Richardson, United States Chewy Full time** Customer Service Careers** Make a Difference, Become Your Best In Chewy Customer Service, we're a team made up of strong, passionate team members dedicated to delivering an exceptional (7-star), memorable, and reliable experience for pet parents (and partners), every time! Chewy has you covered when it comes to competitive wages, medical & dental...
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Customer Service 45
2 months ago
Richardson, United States Chewy Full time** Customer Service Careers** Make a Difference, Become Your Best In Chewy Customer Service, we're a team made up of strong, passionate team members dedicated to delivering an exceptional (7-star), memorable, and reliable experience for pet parents (and partners), every time! Chewy has you covered when it comes to competitive wages, medical & dental...
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Healthcare Customer Service Associate
2 weeks ago
Richardson, Texas, United States US Radiology Specialists Full timeU.S. Radiology Specialists is on the lookout for a dedicated customer service professional to join our medical front office team. The Healthcare Customer Service Associate will play a crucial role in assisting patients with their check-in and check-out processes, verifying insurance details, and managing appointment scheduling. Work Schedule: Monday to...
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Spanish-English Customer Care Agent
2 weeks ago
Richardson, Texas, United States HispanicLatino Professionals Association Full timeBilingual Customer Support Specialist - English/SpanishEmployer: Hispanic/Latino Professionals AssociationCategory: Customer ServiceJob Type: Full TimeSalary: $20.50 per hour / $41,307.50 annuallySalary with a 4-year degree: $21.99 per hour / $44,307.50 annually+10% Bilingual Skill DifferentialAt the Hispanic/Latino Professionals Association, we believe in...
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Automotive Finance Specialist
2 weeks ago
Richardson, Texas, United States Courtesy Nissan Full timePosition OverviewAutomotive Finance SpecialistCourtesy Nissan of Richardson is in search of a skilled and dedicated Finance & Insurance Specialist to enhance our support for both our sales team and clientele. This role demands a keen understanding of compliance regulations while delivering clear insights into product features and advantages.As a leading...